Retail TouchPoints
From Mid-Year Pressure to a Winning Holiday Season: Lessons from the First Half of 2026
Top Stories
Latest Posts
Nike CEO Mark Parker Will Step Down In January 2020
On the same day one major athleticwear CEO revealed he was stepping down from his role, the leader of the biggest name in footwear and athletic apparel has done the…
News October 22Rothy’s, Draper James Cut Return Rates After Adopting ‘One-Click’ Exchange
Rothy’s and Draper James have increased online product exchange rates after implementing the Happy Returns online return and exchange service. Since last year, Happy Returns has featured one-click exchange options…
News October 22Under Armour Founder Kevin Plank Will Step Down As CEO In January 2020
Kevin Plank, Chairman and Founder of Under Armour, will step down as CEO of the athleticwear business effective Jan. 1, 2020. Patrik Frisk, current President and COO, will succeed Plank…
News October 22CS Hudson Hosts Pop-Up To Aid Unemployed And Homeless Veterans
The event will take place in Long Island, N.Y. on Wed. Nov. 6, 2019 from 10 a.m. to 7 p.m. Veterans interested in attending the event will be required to…
News October 22How Bot-Supported Customer Service Can Save The Buyer Journey
If you don’t understand the customer journey, you may as well be selling blind. Luckily, chatbots are helping brands gain a deeper understanding of the customer journey — and take…
Executive Viewpoints October 22Destination Maternity Files For Bankruptcy, May Face Liquidation If Buyer Is Not Found
Destination Maternity has filed for bankruptcy due to a heavy debt load and fierce competition, according to CNBC. The retailer will try to find a buyer, but will likely be…
News October 21Cole Haan Files For IPO, Share Price Range Remains Undetermined
Two months after word got out that the footwear retailer was preparing for an initial public offering (IPO), Cole Haan confirmed it has confidentially submitted a draft registration statement with…
News October 21Hudson’s Bay Co. To Be Taken Private By Shareholders
Hudson’s Bay Co. (HBC) has entered into a definitive agreement to be taken private by a group of shareholders. The shareholders collectively own approximately 57% of the retail group’s common…
News October 21Under Armour Teams With Virgin Galactic To Create ‘Spacewear’ For Future Passengers
Under Armour has unveiled a spacesuit “engineered for the masses” in collaboration with Virgin Galactic, a space tourism startup a few months away from its first commercial flight. The companies debuted…
News October 21


















