Retail TouchPoints
From Mid-Year Pressure to a Winning Holiday Season: Lessons from the First Half of 2026
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Tracking Holiday Gifts With Intelligence And Purpose
As the holidays draw near, front doorsteps everywhere pile high with boxes filled with presents. Where do they all come from? Some attribute the phenomenon to reindeer, sleighs and a…
Executive Viewpoints October 31
JRNI Introduces Software To Personalize Appointment And Event Bookings
JRNI, formerly BookingBug, has launched Adaptable Journeys, a tool that helps retailers create highly personalized bookings. The software enables companies to leverage a configurable catalog of pre-designed templates to quickly…
News October 31
Groupe.io Offers Automated Tools To Improve Efficiency Among Deskless Workers
Groupe.io, a mobile employee communication app, has launched new automated features designed to help non-desk employees improve and streamline their daily workloads. The Task Manager, Data Checklist and Biometric Authentication…
News October 31
Reflexis Leverages AI Designed To Improve Testing And Staffing Capabilities
Reflexis Systems, a real-time store operations workforce management solution provider, will offer solutions that leverage AI and machine learning to help retailers improve their operations and execution processes. Specific capabilities…
News October 3188% Of Retail Marketers Satisfied With Their Customer Journey Optimization Efforts
2019 was the year retail marketers grew more confident and satisfied with their ability to improve the customer journey — 88% are now happy with how they optimize the customer…
News October 30
Nike Divests Hurley To Sharpen Focus On Consumer Direct Offense Initiative
Nike will sell the Hurley brand to brand management company Bluestar Alliance for an undisclosed sum. Bluestar plans to build on Hurley’s existing global presence and evolve the brand into a…
News October 30
Will Counterfeit Product Concerns Doom The Resale Market?
While resale is clearly thriving, with the market expected to generate $51 billion in revenue by 2023, its growth could slow if consumer concerns about product authenticity mushroom. Suspicions that…
Executive Viewpoints October 30
Protecting Your Customers From Counterfeits — A Brand Imperative For Retailers In 2020
According to the OECD, in 2018 $509 billion dollars’ worth of counterfeit goods were sold globally. This not only damages brands’ reputations, but also weakens consumer trust and ultimately hurts…
Executive Viewpoints October 30
BRP Study: 86% Of Retailers Offer Omnichannel Price Consistency, But How Well?
With 87% of shoppers having some expectation of a personalized, consistent experience across channels, it’s obvious that retailers can’t afford to skimp on unifying their technology capabilities. What isn’t as…
News October 30
