Retail TouchPoints
From Mid-Year Pressure to a Winning Holiday Season: Lessons from the First Half of 2026
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Myer Improves Planning Capabilities, Profitability With Merchandising Solutions
Australian department store Myer is embarking on a digital transformation with the goal of delivering more compelling products to customers. Myer offers a wide range of cosmetics, clothing, footwear, toys…
News November 754% Of Shoppers Would Pay Local Retailers For Same-Day Delivery
A new consumer survey indicates that shoppers place a high value on same-day delivery, with 54% saying they would be willing to pay for such a service. Shopper enthusiasm for…
News November 7
Mercatus Launches AisleOne Personalization Intelligence Engine
Mercatus, a provider of digital commerce solutions for grocers and other retailers, has launched the AisleOne personalization intelligence engine as an enhancement to the Mercatus Integrated Commerce Platform. AisleOne taps…
News November 7
Cerebri AI Debuts Platform Designed To Drive Personalization Across Customer Silos
Cerebri AI has launched the Cerebri Values CX v2 platform, which analyzes traditional shopper journeys across customer silos, including sales, marketing and support, to drive deep personalization. The insights, called…
News November 7Hibbett Sports Pilots Same-Day Delivery, Implements Installment Payments
Hibbett Sports was a latecomer to the e-Commerce side of retail, only launching its online site in 2017. But the company has since bolstered its online presence in a big…
News November 7
Why Customer Data Is Your Most Important Holiday Gift
The holiday season represents anywhere from 20% to 30% of many businesses’ annual revenue. Much of that considerable spike comes from new customers who are discovering businesses for the first…
Executive Viewpoints November 7
Exclusive Chris Riccobono Q&A: Exporting The Relaxed UNTUCKit Vibe To The UK
Expanding overseas can be formidable even for well-established brands. Retailers have to contend with different languages, cultures and tax laws, as well as sheer physical distances and the challenge of…
News November 7
Kustomer Harnesses AI To Offer Automated Customer Service Interactions
Kustomer has introduced KustomerIQ, a tool that embeds AI and machine learning across the Kustomer platform to enhance retailers’ customer service capabilities. KustomerIQ works with the platform’s data, workflow and…
News November 7CNBC: Costco Tests Same-Day Prescription Delivery In California And Washington State
Costco is partnering with Instacart to test free delivery of prescription drugs to members, people familiar with the matter told CNBC. The initial pilot will be limited to California and Washington…
News November 6
