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Retail Rise: Andy Gray, CEO, Journeys Global Retail Group
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The Rise Of Omnichannel: Critical Benchmarks For ‘Click-And-Collect’ Success
Consumer demand for a multichannel shopping experience continues to mount. The ability to leverage physical stores through BOPIS (buy online, pick up in-store) can be a crucial advantage in this…
Executive Viewpoints November 19Walmart Adds ‘Scan & Shop’ Capabilities To Holiday Print Toy Catalog
For its 2019 holiday toy catalog, Walmart has added a new feature enabling shoppers to scan and purchase the merchandise via the Walmart mobile app. The new digitized experience enables…
News November 18
Coty Acquires Majority Stake In Kylie Jenner’s Beauty Business For $600 Million
Coty has acquired 51% of Kylie Cosmetics and Kylie Skin for $600 million, valuing the beauty brands at approximately $1.2 billion. In acquiring a majority stake, Coty aims to focus…
News November 18
Michaels Adds Chief Customer Officer Role
Michaels has made several changes to its top leadership team, including appointing Vidya Jwala to the newly created position of Chief Customer Officer. Additionally, Scott Lindblom has been promoted to EVP…
News November 18Zappos Unveils Revamped Rewards Program
Zappos.com is launching Zappos VIP, an updated version of its Zappos Rewards loyalty program designed to gives customers access to improved perks using a simpler points system. Zappos VIP members will…
News November 18B8ta Launches First International Store In Dubai
B8ta will be opening its first international store in downtown Dubai by the end of the year. The retail outlet, which will be located in Dubai Mall, is launching in…
News November 18UPS Fulfillment Network Partners With SMB Financial Platform
Ware2Go, a UPS-owned on-demand fulfillment network designed to help merchants enhance their delivery experiences, will collaborate with Fundera, an online marketplace for small business financial solutions. The agreement is designed…
News November 18
Retailers Seeking Private Equity Investment Need Reputational Risk Roadmap
By Nir Kossovsky, Steel City Re The retail sector is a prime target for private equity firms, as investors provide capital and expertise to both early stage retailers with promising…
Executive Viewpoints November 18
4 Ways To Measure Customer Experience On Social Media
Pictured: (Left: Estelle Wienk, Right: Zoé Peri) By now, nearly all brands are interacting with customers on social media. The question is not if your brand is leveraging social, but…
Executive Viewpoints November 18
