Retail TouchPoints
Retail Rise: Andy Gray, CEO, Journeys Global Retail Group
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PicWicToys Implements Mobile Self-Checkout To Help Harried Parents
PicWicToys, a French toy retailer, is launching a mobile self-checkout solution that will allow customers to scan and pay for items on their smartphones, letting them exit the store without…
News December 2Destination Maternity Would Close All Stores If $50 Million ‘Stalking Horse’ Bid Wins Out
Destination Maternity has approved Marquee Brands as the leading “stalking horse” bidder of several remaining assets of its business. Under a proposed $50 million sale, Destination Maternity would shutter its…
News December 2Mobile Dominance: Smartphones Generate 61% Of Black Friday E-Commerce Traffic
Black Friday online sales reached a record $7.4 billion, up 19.6% from 2018, with the average order value (AOV) rising 5.9% to $168, according to data from Adobe Analytics. The…
News December 2Costco Thanksgiving Day Site Outages Cost An Estimated $11 Million
Costco’s e-Commerce site went down for more than 16 hours on Thanksgiving Day, according to outage tracking web site Down Detector. The outage impacted an estimated 2.65 million customers who were trying…
News December 2Open Workforce Models Drive Retail Innovation
By Michael P. Morris, Topcoder Tech skills are critical to essential retail business functions, such as warehouse management and supply chain optimization. The role of software developer is now the…
Executive Viewpoints December 2Giving Customers Choice: The Power Of Personalized Delivery In The Age of Amazon
The past five years have paved the way for a new age of retail — where stores have become omnichannel-driven showrooms, checkout has become as simple as a flick of…
Executive Viewpoints December 2Study: Why The Best Return Processes Start On The Product Detail Page
While 67% of U.S. shoppers say their latest return was “easy” or “very easy,” improving the experience for the remaining third of consumers is vital: 13% would refuse to shop…
News December 2What To Do About Holiday Outages
By Mahesh Ramachandran, OpsRamp It’s that time of year again. Forget turkey, cranberries and pesky in-laws: it’s time to get your shopping on. For IT organizations at retailers and e-Commerce…
Executive Viewpoints November 29Does AI Improve Retail And Help Increase Sales?
In the past few years, technological advancements took some very interesting turns across industries, including some undeniable improvements with its implementation in the retail sector. Used correctly, AI can reduce…
Executive Viewpoints November 29


















