Retail TouchPoints

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Harris Poll Survey: 82% Of Shoppers Say Retailers Should Reduce Returns To Boost Sustainability

Shoppers are increasingly aware of returns’ environmental impact, and they want retailers to fix the problem: 82% of e-Commerce customers say that that online retailers have a responsibility to do…

News January 2
Holiday Return Shipping

4 Last-Minute Tips To Mitigate Holiday Returns Challenges

For retailers, the morning-after New Year’s hangover has nothing to do with alcohol and almost everything to do with returns. In fact, UPS dubbed Jan. 2, 2020 “National Returns Day,”…

Features January 2

Yahoo Small Business Debuts Business Maker Platform

Yahoo Small Business has launched Business Maker, a mobile-first platform designed to walk small business owners through the early development of their company, from launch to growth. The software provides…

News January 2

FactGem Connects Siloed Data To Help Retailers Analyze Customer Intentions

FactGem, a data analytics solution provider, helps retailers glean insights from large amounts of data without the need for coding. The software uses modern graph database technology to uncover customer…

News January 2

Dematic Micro-Fulfillment Solution Takes Advantage Of Underutilized Retail Spaces

Dematic, a supply chain solution provider, offers a micro-fulfillment solution that can help retailers speed up their order fulfillment capabilities by maximizing usage of underutilized spaces. The tool helps retailers…

News January 2
0aaaDeAnn Campbell Harbor Retail

Click-And-Collect: The Tool of the Year In The Harmonic Retail Toolbox

Running a retail business is not unlike pushing a boulder uphill while trying not to break the eggs in the bowl you are balancing on your head. It takes equal…

Executive Viewpoints January 2

Pricing Intelligence Fuels Food Company Growth: Use Robotic Process Automation To Gain A New Edge

(Pictured: Left, Will Hankla; Right, Brandon Pemberton) Over the last decade, the industry dynamics for food companies have radically changed. New distribution points have emerged as convenience, discount and e-Commerce…

Executive Viewpoints January 1
0aaaKatie McGinn Ekata

Smoothing The Customer Experience To Close Out The Holiday Season

Before the first leaf dropped on a cool, crisp autumn day, holiday decorations were already on display in most local retail stores, reminding us all of the biggest shopping season…

Executive Viewpoints December 31

BevMo! Chooses Merchandising Leader As New CEO

BevMo! has promoted SVP of Merchandising Josiah Knutsen to the role of President and CEO. He succeeds Dmitri Haloulos, who is leaving the position after four years. The retailer also…

News December 30
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