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Hanna Andersson, Bentley’s Pet Care Execs Make The Case For Brick-And-Mortar’s Relevance
Modern retailing isn’t just about merging physical and online shopping — it’s about understanding the separation of shopping and buying into two different parts of the same journey, and also…
Features January 24Using Data To Drive Tangible Business Solutions
With store closures reaching an all-time high, retailers must use all of the data and insight across their systems to inform their market strategies. During this episode of TouchPoints TV,…
News January 24Bossa Nova Launches Slimmer Autonomous Robot Designed For Smaller Stores
Bossa Nova, a data service provider for global retailers, has launched the Bossa Nova 2020 inventory data management system. This autonomous, AI-powered robot comes in a slimmer form factor that…
News January 23MVMT Lets Shoppers Pay For Purchases In Four Installments
MVMT, a premium watch and accessory brand, has partnered with Klarna to offer its U.S. customers a split payment option. Shoppers can now choose to spread out payment for their…
News January 23Fairway Market Files For Bankruptcy, Seeks Buyers For All Stores
Fairway Market, a New York City metro area supermarket chain with 14 locations, has filed for Chapter 11 bankruptcy protection. The grocery retailer also has entered into a stalking horse…
News January 23NPS Is Not The Answer To Understanding Your Customers. Here’s What You Can Do Instead
Executives have long been convinced that Net Promoter Score (NPS) is the gold standard when it comes to measuring brand loyalty and customer experience. While simple to execute and therefore…
Executive Viewpoints January 23Epson Releases More Compact Line Of Thermal Printers
Epson America has introduced the OmniLink TM-T88VI-DT2 and OmniLink TM-T70II-DT2 all-in-one thermal receipt printers. The printers are designed to replace older, bulkier models as all-in-one tools that provide built-in PC…
News January 23Zebra Launches Autonomous Solution For Detecting Out-Of-Stocks And Pricing Errors
Zebra Technologies Corporation has introduced SmartSight, an intelligent automation solution designed to improve front-of-store operations at mass merchants, grocers, supermarkets and hypermarkets. The tool leverages the computer vision, machine learning,…
News January 23Employee Experience Comes To The Forefront
Retailers can’t have a great customer experience without a great employee experience. This theme came to the forefront at NRF 2020, where Kronos spotlighted some new product innovations designed to…
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