Retail TouchPoints
Retail Rise: Andy Gray, CEO, Journeys Global Retail Group
Top Stories
Latest Posts
Tapestry Names New Leaders For Kate Spade, Stuart Weitzman And APAC Division
Tapestry has added three new leaders to its executive team: Liza Fraser was named CEO and Brand President of Kate Spade; Giorgio Sarné was promoted to CEO and Brand President…
News February 7
Coronavirus Update: Brands Temporarily Close Chinese Shops, But Supply Chain Pressures Could Be Biggest Risk
The fast-moving coronavirus outbreak centered in China is making headlines around the world, but its impact on retail has been subdued thus far. However, some multinational U.S. retailers with a…
Features February 7
7-Eleven Pilots Cashierless Store At Texas Headquarters
7-Eleven is the latest retailer to test out a cashierless checkout location, piloting a 700-square-foot non-traditional store for employees at its corporate headquarters in Irving, Texas. To shop in the…
News February 7
5 Tips To Deliver World-Class Customer Service
The customer service journey isn’t universal. According to recent research from Oracle CX and CX Pioneer Jeanne Bliss, consumers take very different paths to solve product or service issues. While…
Executive Viewpoints February 7
5 Vital Tips For Winning At BOPIS
Over the past several years, many brick-and-mortar retailers have seen online-only retailers lure their customers away with always-open virtual showrooms, seemingly endless inventory, and fast and inexpensive shipping. However, savvy…
Executive Viewpoints February 7
Casper IPO Pricing Values Retailer At $476 Million, Well Below $1 Billion Private Valuation
Casper has priced its IPO at $12 per share, well below the initially planned $17 to $19 per share, according to CNBC. The pricing values Casper at $476 million, less…
News February 6
Can Malls Regain Their Mojo?
By many measures, malls and shopping centers are weathering retail’s current rough seas just fine. Total U.S. mall occupancy rates have essentially remained steady, dipping minutely from 93.1% in 2015…
Features February 6
How Instagram Creates New Tourist Hot Spots And Retail Opportunities
Old Navy is opening 800 new stores over the next decade and says it will focus on staying away from malls that are struggling. It’s a move that underscores not…
Executive Viewpoints February 6
Pathr Offers In-Store Movement Tracking To Derive Business Insights
Pathr, a machine learning-enabled spatial intelligence platform, uses anonymous location data to drive real-time business insights and help retailers understand how people and objects are moving around the store. The…
News February 6
