Retail TouchPoints

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Off The Rack: Fashion’s Top Retail Brands Respond To COVID-19

These are tough times for everyone. With the number of COVID-19 cases rising, most cities on lockdown and everyone practicing social distancing to control spread of the virus, we’re all…

Executive Viewpoints April 28
Recommerce

Downturn And Infection Fears Roil Apparel Recommerce Market

Retailers of resale and rental apparel and accessories are feeling the economic effects of COVID-19 just as other retailers in these verticals, but there’s an additional shadow hanging over the…

Features April 27

Bed Bath & Beyond Converts 25% Of Stores To Fulfillment Centers, Doubling E-Commerce Capacity

Bed Bath & Beyond has extended its store closures until at least May 16, but the company is making the most of the situation to boost its e-Commerce presence: 25%…

News April 27

NRF And RILA Call For Simultaneous Reopening Of DCs To Support Supply Chains

The National Retail Federation (NRF) and Retail Industry Leaders Association (RILA) have created the Blueprint for Shopping Safe, a memo that lays out a three-phase plan for reopening the country.…

News April 27

How Personalization Can Help Retailers Make Every Touch Point Count

The Internet radically changed the way consumers acquire new products, ushering in an era of home shopping that required little more than a computer and a credit card. With so…

Executive Viewpoints April 27
Retail Reset with Melissa Gonzalez

The New Rules Of Store Design: A Safety-Driven Approach To Experience

Melissa Gonzalez, Founder of The Lionesque Group and expert on all things brick-and-mortar, believes that “experience” will still be critical in the future. However, its definition will evolve as stores…

Features April 27
Retail Reset with Ken Hughes

Why The “Captive Economy” Will Change Consumer Behaviors Forever

In his work as a consumer behaviouralist, Ken Hughes studies the innate behaviors of humans and how they’re influenced by internal and external forces. The emergence and vast spread of…

Features April 27
Retail Reset with Richard Minns

How Brands Can Pivot To Meet Digital Demands

With more than 20 years of experience as an executive at Top 50 e-commerce brands, Rich Minns brings a unique perspective to his role as Digital Customer Experience Sector Lead…

Features April 27
Mike Edwards - Retail Reset

Humanity As A Cornerstone Strategy During A Crisis

While the internal team at Hanna Andersson is working from home and meeting via video, there are rules they have to follow, according to CEO Mike Edwards: If you’re a…

News April 27
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