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Carter’s Flags Consumer Pricing Resistance, Moderates Back-Half Outlook Despite Strong Q2
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Off The Rack: Fashion’s Top Retail Brands Respond To COVID-19
These are tough times for everyone. With the number of COVID-19 cases rising, most cities on lockdown and everyone practicing social distancing to control spread of the virus, we’re all…
Executive Viewpoints April 28Downturn And Infection Fears Roil Apparel Recommerce Market
Retailers of resale and rental apparel and accessories are feeling the economic effects of COVID-19 just as other retailers in these verticals, but there’s an additional shadow hanging over the…
Features April 27Bed Bath & Beyond Converts 25% Of Stores To Fulfillment Centers, Doubling E-Commerce Capacity
Bed Bath & Beyond has extended its store closures until at least May 16, but the company is making the most of the situation to boost its e-Commerce presence: 25%…
News April 27NRF And RILA Call For Simultaneous Reopening Of DCs To Support Supply Chains
The National Retail Federation (NRF) and Retail Industry Leaders Association (RILA) have created the Blueprint for Shopping Safe, a memo that lays out a three-phase plan for reopening the country.…
News April 27How Personalization Can Help Retailers Make Every Touch Point Count
The Internet radically changed the way consumers acquire new products, ushering in an era of home shopping that required little more than a computer and a credit card. With so…
Executive Viewpoints April 27The New Rules Of Store Design: A Safety-Driven Approach To Experience
Melissa Gonzalez, Founder of The Lionesque Group and expert on all things brick-and-mortar, believes that “experience” will still be critical in the future. However, its definition will evolve as stores…
Features April 27Why The “Captive Economy” Will Change Consumer Behaviors Forever
In his work as a consumer behaviouralist, Ken Hughes studies the innate behaviors of humans and how they’re influenced by internal and external forces. The emergence and vast spread of…
Features April 27How Brands Can Pivot To Meet Digital Demands
With more than 20 years of experience as an executive at Top 50 e-commerce brands, Rich Minns brings a unique perspective to his role as Digital Customer Experience Sector Lead…
Features April 27Humanity As A Cornerstone Strategy During A Crisis
While the internal team at Hanna Andersson is working from home and meeting via video, there are rules they have to follow, according to CEO Mike Edwards: If you’re a…
News April 27


















