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Podcast: Mitigating The Fear of Failure In Retail
As humans, we innately fear change. It’s only natural, especially now. We’re all experiencing change — both personally and professionally — at a scale we’ve never seen before. With brick-and-mortar stores temporarily closed or…
Executive Viewpoints May 5Kroger To Offer COVID-19 Testing To Frontline Associates Showing Symptoms Or Need
Kroger has made free COVID-19 testing available to its frontline associates, based on symptoms and medical need. Tests will be offered through a combination of self-administered kits and the company’s…
News May 5
Walmart Veteran Joins DRINKS
Hans Holmer, a 27-year veteran of Walmart and its Sam’s Club division, has been named VP Operations at DRINKS Holdings, Inc., were he will oversee the supply chain and logistics…
News May 5JCPenney, Sephora Mount Legal Battle Over Fate Of In-Store Beauty Shops
As JCPenney proceeds toward a potential bankruptcy, the struggling department store is caught in a legal battle with Sephora over early termination of their multi-year agreement to jointly operate Sephora…
News May 5L Brands, Sycamore Partners Call Off Deal To Take Victoria’s Secret Private
Plans to take the struggling Victoria’s Secret chain off the balance sheet of parent company L Brands have been terminated. The retail company and private equity firm Sycamore Partners had…
News May 5Starbucks To Reopen 85% Of Stores By May 10; Express To Reopen 300 By Memorial Day
Starbucks will reopen 85% of its U.S. stores by the end of this week, giving it a massive head start on its plan to reopen 90% of all stores by…
News May 5
Why Contactless Fulfillment Popularity Could Last Well Beyond COVID-19
To prevent the spread of COVID-19, consumers and retailers are changing the way they interact both inside and outside brick-and-mortar stores, as many retailers modify curbside pickup to be “contactless”…
Features May 5
What Does The Post-Lockdown In-Store Experience Look Like?
The COVID-19 pandemic has fundamentally altered the way we live, work and spend in ways we couldn’t have imagined prior to the outbreak. The accessibility of retail has been hugely…
Executive Viewpoints May 5
CX And Curbside Lessons From Batteries Plus Bulbs
Like many essential retailers, Batteries Plus Bulbs has had to manage the challenges of operating during a pandemic while still presenting an efficient, convenient customer experience to its shoppers. Its…
Features May 5
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