Retail TouchPoints
AI Playbook: How PetSmart Used AI Decisioning to Drive a 22% Lift in Salon Bookings
Top Stories
Latest Posts
After Coronavirus, E-Commerce Will Reign Supreme
The retail industry has been one of the hardest hit by the COVID-19 pandemic, with overall sales falling a record 8.7% in March. Physical locations across the country have been…
Executive Viewpoints May 20A Data-Driven Approach To Keeping Shelves Stocked During COVID-19
The pandemic’s effect on supply chains and the related surge in home cooking has posed a new challenge for grocers: keeping shelves stocked as supply grows and wanes across categories…
Features May 19Confirmit Names New CEO
Kyle Ferguson has joined Confirmit as CEO. He was previously CEO at Fraedom, a global financial technology company, and led the company through its acquisition by Visa Inc. in 2018.…
News May 19Failing To Find Buyer, Pier 1 Will Liquidate As Stores Reopen
As government and health officials allow non-essential retailers to reopen across the country, Pier 1 Imports has asked the bankruptcy court for permission to begin liquidation sales in what the…
News May 19E-Commerce Fraud Attempt Rate Climbs 13% In April
As more consumers gravitate to the web to shop during the pandemic, fraudsters have, unfortunately, followed. Globally, the fraud attempt rate based on transaction value rose by 13% to 4.3%…
News May 19Walmart, The Home Depot Post Successful Quarters Despite COVID-19 Pressures
Two major essential retailers have reported their Q1 2020 results, and they display these companies’ strength in the face of the COVID-19 crisis: Walmart’s same-store sales grew 10% during the…
News May 19Managing Your Marketing Through COVID-19
Private businesses come in all shapes and sizes. Still, none are either too big or too small to avoid the economic impacts of the ongoing public health emergency caused by…
Executive Viewpoints May 19Why The COVID-19 Crisis Has Made Store-Based Fulfillment More Attractive Than Ever
The dramatic shifts in shopping habits and safety practices created by the coronavirus pandemic has created a golden opportunity for retailers to roll out in-store fulfillment programs, such as ship-from-store,…
Features May 19Podcast: Why Retail Shouldn’t Go Back To “Normal”
“I wish things would get back to normal, back to how they were before COVID-19.” If you’re like me, thoughts like this pop into your head daily. It’s natural with any kind of unexpected and disruptive change. Retailers are undoubtedly having…
Executive Viewpoints May 19


















