Retail TouchPoints

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Jeff Fromm on Retail Reset

Making ‘Purpose’ An Actionable Post-Crisis Retail Strategy

In order to survive and thrive in the future, retailers need to rethink their brand purpose, Jeff Fromm explained in this session. He believes the biggest likely shifts post-crisis will…

Features May 26

Closing The Digital-Physical Gap With IoT

Featuring: Cameron Worth, SharpEnd For many years, the Internet of Things (IoT) got a lot of buzz. Smart home and store technology illustrated the value of connecting devices and data.…

May 25

The Post-Pandemic Future Of Brick-And-Mortar

For the last few years we’ve seen a slowdown in spend for many brick-and-mortar (B&M) stores. And now, in the trenches of a global pandemic, physical retail is having a…

News May 23

Alibaba E-Commerce Sales Rise 19% In Latest Quarter, Surpassing Expectations

Alibaba was another beneficiary of the new shopping habits caused by social distancing, with e-Commerce sales up 19% to nearly $13.2 billion in its latest quarter. The growth was somewhat…

News May 22

Concerned About Infection And Finances, Consumers Plan Cautious Return To Stores

Around the world, the coronavirus pandemic has caused people to make drastic changes in the way they shop, and retail has been reshaped by sudden shifts in consumer behaviors, habits…

Features May 22

Winning And Keeping Consumer Loyalty In Trying Times

Despite the overwhelming number of choices Americans have at the supermarket, loyalty to their favorite brands is fierce. In fact, 82% of American adults are loyal to specific product brands,…

Executive Viewpoints May 22

What Marketers Need To Know About Brand Safety And Affiliate Marketing

Over the last 20 years, affiliate marketing has matured beyond what many marketers would have imagined when it first emerged as a performance option decades ago. What could’ve been relegated…

Executive Viewpoints May 22

Leaning Into DTC In A COVID World

Built on a virtual platform just a few years ago, Resident offers four different types of direct-to-consumer (DTC) mattress brands-in-a-box. In part because “everybody needs to sleep,” the brand’s online…

Features May 22

Keeping A High-Touch Business Viable During A Crisis

The 465-storefront Hand and Stone Massage franchise closed all spa between March 15 and April 1, as a result of the COVID-19 crisis, explained CEO Todd Leff. By May 20,…

News May 22
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