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Maximizing Your Affiliate Marketing Program Is More Critical Than Ever
Customer journeys have been disrupted by COVID-19 and acquisition costs continue to rise, making it increasingly difficult to connect with consumers. In the absence of in-store interactions, affiliates can help…
Executive Viewpoints June 5Report: Simon Sues Gap Over Nearly $66 Million In Unpaid Rent
Simon Property Group is suing Gap on the grounds that the retailer has failed to pay more than $65.9 million in rent and other charges during the COVID-19 pandemic, according…
News June 4Retail Reopening Update: What Retailers (And Consumers) Are Seeing
Stacey Widlitz keeps a close eye on all things retail. On the heels of new store reopenings, the founder of SW Retail Advisors and co-founder of DealmakeHers, Widlitz has been…
Features June 4Three Estonian Grocers Roll Out Automated Freestanding Pickup Units
Estonian grocery chains Coop Estonia, Selver and Prisma will deploy the Cleveron 501 robotic grocery solution at some of their stores. The stand-alone units are installed in parking lots near…
News June 4Employee And Management Upskilling Must Go Beyond New Safety Protocols
As retailers continue to reopen their stores, employee training and empowerment are coming to the forefront. And although store managers and associates will play a crucial role in how the…
Features June 4Tractor Supply Launches New Mobile App And Redesigned Web Site
Accelerating previously planned technology investments, Tractor Supply has launched its first mobile app and a redesigned e-Commerce site in order to meet the needs of customers relying more on digital…
News June 4Qualtrics Adds Functionality To CoreXM Experience Management Solution
Qualtrics, a customer experience management platform, has added new capabilities to the CoreXM experience management system. These new functions help the tool go beyond simply measuring experiences to help retailers…
News June 4WorkJam Releases Health Check Tool For Frontline Workers
WorkJam, an employee management solution provider, has released a new health check analysis tool for mobile devices. The software can help reopening retailers reduce the spread of COVID-19 among frontline…
News June 4Retail’s New Normal: Here’s What Retailers Should Focus On As The Country Continues To Reopen
The COVID-19 pandemic brought into sharp focus which retailers were better prepared to weather massive market disruption and which were not. Supply chain challenges, technology gaps and dwindling cash reserves…
Executive Viewpoints June 4


















