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Target CEO Vows To ‘Face Pain With Purpose’ In Twin Cities
“We are a community in pain. That pain is not unique to the Twin Cities — it extends across America,” wrote Target CEO Brian Cornell in a message to the…
News June 1Retail Intelligence: How Hard-Fought Lessons From The Shop Floor Can Give E-Commerce Businesses An Edge
Every retail journey — whether it’s a browse through a neighborhood store or a series of clicks through a web site — involves two simple things: First, a customer intention;…
Executive Viewpoints June 1Forget The Hard Sell, Brands Need To Use Social Media To Give Consumers A Hug
Remember the old Peanuts bit? When Lucy sets up shop as a psychologist and charges 5 cents to dispense such pearls of wisdom as “Snap out of it,” when Charlie…
Executive Viewpoints June 1IAB CEO Randall Rothenberg: COVID-19 Has Accelerated ‘Storeless Discovery’
There have been plenty of “new realities” retail brands have had to adjust to over the past few months. The COVID-19 crisis has forced brands to reallocate staff and budgets,…
Features June 1Is COVID-19 Rewriting The Rules For Retail Personalization?
COVID-19 means retailers must go back to basics in many areas, including their personalization efforts, according to Brendan Witcher, Principal Analyst for Digital Business Strategy for Forrester. That requires retailers…
Features June 1Retailers In The Eye Of The Storm During Twin Cities Unrest
On May 29, morning news reports aired scenes of fire crews dousing the smoldering remains of a Family Dollar and a Foot Locker in south Minneapolis. These were two among…
News May 29Aldi Will Expand Curbside Pickup To 600 Stores
By the end of July, approximately 600 Aldi stores, roughly one-third of the German low-price retailer’s U.S. locations, will offer Curbside Grocery Pickup. The rollout to stores in 35 states…
News May 29REI And West Elm Debut Co-Curated Outdoors Collection
REI and West Elm have introduced the co-branded REI x West Elm collection of outdoor lifestyle products, which will be merchandised in the stores of both retailers and on their…
News May 29Costco, Nordstrom And Abercrombie Results Showcase Retail Fortunes Across Three Verticals
Q1 2020 financial results for Costco, Nordstrom and Abercrombie & Fitch encapsulate how three retail verticals — club, department and specialty apparel — are weathering the COVID-19 pandemic. Costco reported…
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