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Target EVP and Chief Digital and Revenue Officer Sarah Travis on the Target Plus Marketplace Strategy
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How Google Shopping Is Making Its Mark In The E-Commerce Revolution
It’s safe to say that the retail industry is going through a revolution. In the world of e-Commerce, Amazon is continually seen as the industry leader, but recently Google has…
Executive Viewpoints June 12Shop Local: Independent Pet Retailers Display Dedication And Innovation In Face of Pandemic
Efforts to slow the spread of the novel coronavirus, COVID-19, have transformed the world and our daily activities in extraordinary ways. As we navigate this unprecedented time, our first priority…
Executive Viewpoints June 12Facilities Management CEO: ‘Cleanliness Will Be Looked At In An Entirely Different Lens’
It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. But as with so many other things,…
Features June 12Inditex To Shutter Up To 1,200 Non-Zara Stores As It Pivots Toward E-Commerce
Inditex may close 1,000 to 1,200 stores as the retailer puts a greater emphasis on e-Commerce operations. Most of the closures are expected to be smaller, non-Zara branded locations, and…
News June 11Potential RTW Retailwinds Bankruptcy Could Lead To Closure Of All Stores
If the coronavirus pandemic forces RTW Retailwinds into bankruptcy, the retailer might need to close all its physical stores, according to a filing with the SEC. RTW Retailwinds already is…
News June 11Patagonia CEO Steps Down After 12 Years With Retailer
Patagonia President and CEO Rose Marcario is stepping down from her role, effective June 12. The retailer’s transition will be led by COO Doug Freeman as the company seeks a…
News June 11Survey: Why Companies Must Upgrade CX Basics To Tap Surging Online Sales
Even though connecting with customers digitally has become critical since consumers and B2B buyers shifted more purchasing online during the pandemic, customers frequently report disappointing experiences with retail web sites…
Features June 11SmartGift Earns Patent For Its E-Commerce Technology
SmartGift, a gift-based e-Commerce and data platform, has been issued a patent for its original work in e-Commerce technology. Retailers such as 1-800-Flowers, Pandora Jewelry and Under Armour use SmartGift…
News June 11Forrester: Digital Growth, Consumer Convenience Will Drive The ‘Next Normal’
Over the past four months, retailers have been scrambling to adapt and respond to customer behaviors that have emerged due to the coronavirus pandemic. Solution providers also have joined the…
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