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Facilities Management CEO: ‘Cleanliness Will Be Looked At In An Entirely Different Lens’
It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. But as with so many other things,…
Features June 12Inditex To Shutter Up To 1,200 Non-Zara Stores As It Pivots Toward E-Commerce
Inditex may close 1,000 to 1,200 stores as the retailer puts a greater emphasis on e-Commerce operations. Most of the closures are expected to be smaller, non-Zara branded locations, and…
News June 11Potential RTW Retailwinds Bankruptcy Could Lead To Closure Of All Stores
If the coronavirus pandemic forces RTW Retailwinds into bankruptcy, the retailer might need to close all its physical stores, according to a filing with the SEC. RTW Retailwinds already is…
News June 11
Patagonia CEO Steps Down After 12 Years With Retailer
Patagonia President and CEO Rose Marcario is stepping down from her role, effective June 12. The retailer’s transition will be led by COO Doug Freeman as the company seeks a…
News June 11
Survey: Why Companies Must Upgrade CX Basics To Tap Surging Online Sales
Even though connecting with customers digitally has become critical since consumers and B2B buyers shifted more purchasing online during the pandemic, customers frequently report disappointing experiences with retail web sites…
Features June 11SmartGift Earns Patent For Its E-Commerce Technology
SmartGift, a gift-based e-Commerce and data platform, has been issued a patent for its original work in e-Commerce technology. Retailers such as 1-800-Flowers, Pandora Jewelry and Under Armour use SmartGift…
News June 11
Forrester: Digital Growth, Consumer Convenience Will Drive The ‘Next Normal’
Over the past four months, retailers have been scrambling to adapt and respond to customer behaviors that have emerged due to the coronavirus pandemic. Solution providers also have joined the…
Features June 11
ThirdChannel Releases Audit Tool To Help Retailers Maintain Safe Reopening Procedures
ThirdChannel, a retail execution and in-store customer experience solution provider, has released a real-time safety auditing system that has been developed using the latest guidance from the CDC, WHO and…
News June 11
Managing COVID-19: Science-Based Pricing Helps Protect Your Price Image While Improving Loyalty
The intensity of market, shopper and competitive whiplash in the COVID-19 era continues relentlessly — and retailers in all sectors are dealing with the fallout. As state and local jurisdictions…
Executive Viewpoints June 11
