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Catchpoint Adds User Sentiment Monitoring To Its Platform
Catchpoint, a digital experience solution provider, has added a “user sentiment” capability to its monitoring platform. The option combines with the software’s Synthetic, Network, Endpoint and Real User Monitoring capabilities…
News July 23
Facebook Shops And The Rise Of Social Commerce
Facebook recently announced the launch of Facebook Shops. This is a timely offering that could help small businesses stay afloat during the pandemic. Perhaps more important, it will help businesses…
Executive Viewpoints July 23
ScreenMeet Launches Software To Bring In-Person Customer Service Interactions Online
ScreenMeet, a provider of support software for remote control, video chat and other software, has released ScreenMeet Live, a suite of browser-based remote customer engagement tools designed to help retailers…
News July 23
Nordstrom Pledges To Reduce Single-Use Plastic By 50% In 5 Years
Nordstrom has laid out ambitious goals for environmental sustainability, human rights and corporate philanthropy in its 2019 Corporate Social Responsibility report. By 2025, the retailer intends to: Produce 90% of…
News July 22Tapestry CEO Resigns Amid Sexual Misconduct Allegations
Jide Zeitlin, who was named CEO of Tapestry in September 2019, has stepped down amid allegations of an improper sexual relationship that took place 13 years ago. Zeitlin, who is…
News July 22
How Curaleaf Navigated The Challenge Of Being An Essential Cannabis Retailer In 18 States
Many essential retailers received a crash course in contactless services during COVID-19, but dispensaries faced a particular challenge: both medical and recreational cannabis sales emphasize conversations with well-educated associates and…
Features July 22
How Retail Can Learn From The On-Demand Economy And Survive The Pandemic Sucker Punch
The retail industry is reeling from COVID-19. If it were a boxer, it would be against the ropes, close to a technical knockout by an opponent adept at dealing blows…
Executive Viewpoints July 22
Walmart Canada Will Invest $3.5 Billion To Modernize Stores, DCs And Supply Chain
Walmart Canada is planning a $3.5 billion (Canadian) investment over the next five years that will impact every aspect of its business. The equivalent in U.S. dollars is $2.58 billion.…
News July 21
Podcast: New Imperatives For SEO Success
Most purchase decisions still begin with a basic search. What’s changing, however, is where those searches take place. Most still happen on a search engine, but some occur via personal digital assistants,…
Executive Viewpoints July 21
