Retail TouchPoints

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Exclusive Q&A: Customer Loyalty Expert Shares New Realities For Brands

As experts continue to assess COVID-19’s impact on the retail industry, some consider the loyalty shakeout to be the most significant. Winning and keeping customer loyalty has been a long-standing…

Features August 17

Innovative Retail Technology Brings New Security Challenges: Prioritizing Security Along With CX

It’s no secret that technology is changing the retail landscape, and with that change retailers are being forced to adapt their business strategy accordingly. Today’s technologies help retailers create efficiencies,…

Executive Viewpoints August 17

Brilliant Efficiency Lessons For Leading Retailers

Efficiency has never mattered more. In today’s rapidly changing world driven by technology innovation and customer behaviour change, the competition is tougher, margins are tighter and every penny counts. Being…

Executive Viewpoints August 17
Laura Urquizu on Retail Remix

Are Brands Prepared For Counterfeit Crisis?

Featuring: Laura Urquizu, Red Points The future of e-Commerce has become a hot topic in the industry, especially as brick-and-mortar operators continue to navigate constant volatility. Digital channels enable brands…

August 17

Report: Rent The Runway Exits Brick-And-Mortar

After closing its five stores in response to COVID-19 orders, Rent the Runway is shutting them permanently, said President and COO Anushka Salinas in an interview with CNBC. While the…

News August 14

Lucky Brand To Exit Bankruptcy With $191.6 Million Sale To SPARC

On August 12, the purchase of Lucky Brand to the SPARC Group LLC, the stalking horse bidder when Lucky Brand filed for Chapter 11 bankruptcy protection last month, was approved…

News August 14

REI Leans Into Remote Working; Puts New HQ Building On The Market

Like many businesses, REI embraced remote working as a necessity when COVID-19 struck the U.S. Now, however, the co-operative retailer is embracing this model with an updated concept for a…

News August 14

Webinar Recap: Taking The Pulse Of Marketers And Consumers To Navigate The Shift To Digital

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often lack the data they need to develop and…

Features August 14

Reaching The Most Influential Shopping Generation As We Transition To A New Normal

It’s no surprise that the shopping habits of Gen Z during the pandemic will predict the near future for retail. Gen Zers are currently the largest and most influential generation…

Executive Viewpoints August 14
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