Retail TouchPoints

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3 Use Cases For Data Science In Retail

Data-related tools and methods are taking center stage in customer acquisition, retention and satisfaction in a number of industries. In the past, marketers could collect only demographic data retrieved during…

Executive Viewpoints August 31

Retailers: When Your Business Depends On Digital, Make Sure Online Customers Succeed

Even before the COVID-19 crisis, the retail sector was facing significant challenges. In the course of 2019, more than 9,300 brick-and-mortar stores closed, while the most recent holiday season saw…

Executive Viewpoints August 31
Julio Lopez of Movable Ink

The Future Of Omnichannel Orchestration

Featuring: Julio Lopez, Movable Ink Mobile devices have long been considered a powerful extension of our minds. They’re always extremely close to us, if not in our hands. But how…

Podcasts August 31

Walmart Joins Microsoft With Bid For TikTok’s U.S. Business

Walmart is partnering with Microsoft to make a bid for the U.S. operations of short-form video platform TikTok. The offer will go up against acquisition bids by other major companies,…

News August 28

Amazon Orders 1,800 Mercedes-Benz Electric Vans For European Delivery Partners

Amazon is purchasing 1,800 electric vehicles (EVs) from Mercedes-Benz Vans for its European last-mile delivery fleet almost one year after becoming the first signatory of the Climate Pledge — a…

News August 28

Why Streamlined Omnichannel Shopping Is The New ‘Table Stakes’ In Retail

The convergence of a pandemic, economic turmoil and a heated presidential election can make it difficult to look beyond the here and now, but shoppers nevertheless expect retailers to have…

Features August 28

Thinking Outside the Box: The Role Of The Customer Service Representative

Retailers today are experiencing a massive transformation in how customers are shopping. In fact, North American e-Commerce sales have seen an impressive increase of 146% growth in all online retail…

Executive Viewpoints August 28

Why Nimble Is The New Must-Have For Brick-And-Mortar Retail

They say necessity is the mother of invention, and we’re seeing this play out in retail. Brick-and-mortar retail businesses have looked very much the same for the last hundred years,…

Executive Viewpoints August 28

J.Crew To Exit Bankruptcy With More Than 300 Stores

The U.S. Bankruptcy Court for the Eastern District of Virginia has approved the J.Crew Group reorganization plan, paving the way for the parent company of J.Crew, J.Crew Factory and Madewell…

News August 27
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