Retail TouchPoints

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Why Streamlined Omnichannel Shopping Is The New ‘Table Stakes’ In Retail

The convergence of a pandemic, economic turmoil and a heated presidential election can make it difficult to look beyond the here and now, but shoppers nevertheless expect retailers to have…

Features August 28

Thinking Outside the Box: The Role Of The Customer Service Representative

Retailers today are experiencing a massive transformation in how customers are shopping. In fact, North American e-Commerce sales have seen an impressive increase of 146% growth in all online retail…

Executive Viewpoints August 28

Why Nimble Is The New Must-Have For Brick-And-Mortar Retail

They say necessity is the mother of invention, and we’re seeing this play out in retail. Brick-and-mortar retail businesses have looked very much the same for the last hundred years,…

Executive Viewpoints August 28

J.Crew To Exit Bankruptcy With More Than 300 Stores

The U.S. Bankruptcy Court for the Eastern District of Virginia has approved the J.Crew Group reorganization plan, paving the way for the parent company of J.Crew, J.Crew Factory and Madewell…

News August 27

Amazon Differentiates New Fresh Grocery Store With Cashierless And Voice Technologies

Amazon is launching the Amazon Fresh grocery store, a concept designed to incorporate Amazon features such as Alexa and Prime into the in-store shopping experience. The first shop, located in…

News August 27

Exclusive Accenture Q&A: How The ‘Decade Of The Home’ Will Reshape Retail

COVID-19 turned millions of people across the globe into ‘homebodies’ — whether they liked it or not. Apparently, however, many do indeed like it. According to new research from Accenture,…

Features August 27

Episerver Introduces New Intelligence Cloud Solution

The Episerver Intelligence Cloud helps retailers cohesively group Idio and Episerver’s web site personalization functionality, including advanced web site content and product recommendations, email content, personalized search and navigation, visitor…

News August 27

How The 2020 Election Will Affect Retail’s Pre-Holiday Marketing

Every presidential election cycle, marketers prepare for the national conversation to be overtaken by politics. It’s never been a time to launch a new product or try to make a…

Executive Viewpoints August 27

Logility Releases Latest Price And Promotion Solution

Logility has rolled out the latest release of its Logility Price and Promotion solution, which uses machine learning to predict the impact of promotional activity on inventory. By helping planners…

News August 27
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