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call centers callminer eureka alert Solution Spotlights speech analytics

CallMiner Updates Speech Analytics Platform For Call Centers

CallMiner has upgraded its real-time speech analytics module, Eureka Alert. It is now designed to support 10X the…

News December 20
automation hours of operation moz storeforce

StoreForce And Moz Provide Automated Hours Of Operation Updates

StoreForce has formed a partnership with Moz, a search engine optimization (SEO) solution provider, to combine Moz’s local…

News December 19
carhartt email invaluable personalization

Carhartt And Invaluable Drive Engagement With Email Personalization

Two very different retailers — workwear apparel brand Carhartt and live art auction site Invaluable— have implemented email…

News December 19
Mergers and acquisitions rentacenter vintage capital

Rent-A-Center And Vintage Capital At Impasse Over Merger Deal

Rent-A-Center announced that it has terminated its merger agreement with Vintage Capital Management after the deal expired on…

News December 19
CFO gary millerchip j michael schlotman Kroger movers and shakers restock kroger
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Kroger CFO Will Retire In April 2019

Kroger CFO J. Michael Schlotman will retire from his role effective April 3, when he will be succeeded…

News December 18
aptos BRP solution providers

Aptos And BRP Team Up To Expedite Retail Transformation

Aptos and BRP have formed an alliance that will combine Aptos’ technology with BRP’s consulting services to help…

News December 18
asia Mergers and acquisitions Toys R Us

Toys ‘R’ Us Wins Approval To Sell Asian Operations For $760 Million

Toys ‘R’ Us has won approval in bankruptcy court to sell the majority stake of its Asian operations,…

News December 18
Fanatics Genesco lids

Genesco Sells Lids For $100 Million; Fanatics Takes Minority Stake In Buyer

Genesco will sell Lids Sports Group to FanzzLids Holdings, a holding company owned by Ames Watson Capital, for…

News December 18
california south dakota v wayfair supreme court taxes use tax

California Sets New Tax Rules For Out-Of-State Online Retailers

The South Dakota v. Wayfair Supreme Court decision required online-only retailers to collect sales taxes, even in states…

News December 18
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