Dia&Co Bridges Phone And Digital Customer Service To Combine Efficiency With The Human Touch
Reducing post-purchase friction is important for any retailer, but the stakes are even higher for subscription-based companies that…
News July 10
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Macy’s, DICK’S Sporting Goods Collaborate To Launch Outdoor STORY Experience In 36 Stores
Macy’s has debuted its second experiential STORY concept in select stores, teaming up with DICK’S Sporting Goods and Miracle-Gro to…
News July 9Coles Will Leverage AI-Powered Analytics With ‘Smarter Selling’ Strategy
As part of a digital transformation strategy intended to transform customer shopping experiences and boost productivity across the…
News July 9Kohl’s Goes Chainwide With Amazon Returns
Kohl’s has expanded its Amazon Return kiosks to its 1,100+ locations nationwide. The service lets shoppers bring eligible…
News July 9Gump’s To Reopen For The Holidays Under New Owners
Gump’s has found new owners and will reopen in time for the 2019 holiday season, according to the…
News July 8Walmart Reportedly Faces $1B In E-Commerce Losses, May Sell ModCloth
Walmart is reportedly projecting losses of more than $1 billion for its U.S. e-Commerce division, and some executives…
News July 8American Dream Mall Will Open Entertainment Venues In October
American Dream, the three million-square-foot retail and entertainment center in East Rutherford, N.J., plans to open several of…
News July 8
Brooklinen Goes From Pure-Play DTC To Pop-Up Retailer In Four Weeks
Generally, when a brand decides it wants to open a pop-up store, team members have months to plan…
News July 8The RealReal Valued At $2.5 Billion In IPO
The RealReal raised $300 million in an initial public offering that valued the retailer at approximately $2.5 billion,…
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