Keeping Up With J. C. Penney
There’s no question that J. C. Penney is making news in 2012. The company released no less than…
News July 26
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Grocery Retailer Increases Multi-Channel Customer Engagement With CEM And Social CRM Solutions
Customer Experience Management (CEM) solutions allow organizations to take a more consistent and tactical approach to customer feedback…
News July 26New Deloitte Study: Smartphones To Influence $689 Billion Of In-Store Sales By 2016
As smartphone sales proliferate, largely due to their increased availability and affordability, consumers are utilizing mobile phones more…
News July 25Leading Retailers Implement Innovative Loyalty Strategies
This is Part 2 of Retail TouchPoints’ three-part Customer Loyalty Report. This feature spotlights the rise of the…
News July 24Upstream Commerce Launches Tool For Optimized Assortment Intelligence
Price- and deal-savvy consumers are conducting more extensive research on potential purchases. Because of these thrifty browsing strategies,…
News July 24First Data Innovations Help Merchants Streamline Business Opportunities
First Data, an electronic commerce and payment processing solutions provider, has announced new solutions that provide consumers with…
News July 24Albertsons Partners With Recall InfoLink To Reduce Impact Of Product Recalls
Albertsons, a privately-owned supermarket chain with more than 180 stores in seven states, has partnered with Recall InfoLink…
News July 24Duane Reade Announces Green Transportation Initiative, Cuts Vehicle Pollution By 20%
Duane Reade is reducing the impact of air pollution from vehicle deliveries by 20% with 14 new electric…
News July 24Mattel Optimizes Mobile Experience, Integrates PayPal Mobile Express Checkout Into New M-Commerce Site
As consumers continue to tap into their smartphones to research potential purchases, mobile commerce will continue to increase…
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