Nine Retailers Chosen For Best Online Customer Service
In its 15th Annual Mystery Shopping Study, the e-tailing group has announced nine merchants that offer the best…
News January 23In its 15th Annual Mystery Shopping Study, the e-tailing group has announced nine merchants that offer the best…
News January 23One-in-five consumers have had a bad retail experience, according to a Temkin Group report on customer experiences. But…
News January 23Chris Lybeer, Vice President, Retail Division, NCR Lybeer talks about recent consumer research conducted by NCR. “Retailers…
News January 23John Lobsitz, Seamark International Best-in-class retailers are leveraging mobile technology to better engage with shoppers in stores.…
News January 23Moris Chemtov, President, Jesta I.S. During this episode of TouchPoints TV, Moris Chemtov, President of Jesta I.S.,…
News January 23Most retailers seek to achieve real-time analysis of shopper, avoid shortages and overstocks with access to real-time ordering,…
News January 22Brad Fick, President, Direct Source Fick shares insights on in-store mobile strategies. “On the mobile POS front,…
News January 22Customer-centricity, key for increasing engagement with retail audiences, was a primary focus during educational sessions and discussion at…
News January 21Zebra Technologies recently completed the acquisition StepOne Systems, a mobility software company. The terms of the deal have…
News January 18