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Nine Retailers Chosen For Best Online Customer Service

In its 15th Annual Mystery Shopping Study, the e-tailing group has announced nine merchants that offer the best…

News January 23
American Express Andrew Morris Black Friday Craig Vosburg Isis mCommerce mobile mobile commerce Mobile Payments mobile shoppers mobile wallets mobility omnichannel omnichannel customer experience retail Retail TouchPoints smartphones Suzanne Kereere Temkin Group The Future Of Payments: How Retailers Can Prepare For MObile Commerce Revolution

NRF: The Current Landscape Of Mobile Payments And Where It’s Headed

One-in-five consumers have had a bad retail experience, according to a Temkin Group report on customer experiences. But…

News January 23
#NRF13PODCAST NCR TouchPoints TV

TouchPoints TV at #NRF13: Chris Lybeer, NCR

  Chris Lybeer, Vice President, Retail Division, NCR Lybeer talks about recent consumer research conducted by NCR. “Retailers…

News January 23
#NRF13PODCAST John Lobsitz TouchPoints TV

TouchPoints TV at #NRF13: John Lobsitz, Seamark International

  John Lobsitz, Seamark International Best-in-class retailers are leveraging mobile technology to better engage with shoppers in stores.…

News January 23
#NRF13PODCAST Debbie Hauss Jesta I.S. TouchPoints TV

TouchPoints TV at #NRF13: Moris Chemtov, Jesta I.S.

  Moris Chemtov, President, Jesta I.S. During this episode of TouchPoints TV, Moris Chemtov, President of Jesta I.S.,…

News January 23
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SAP Announces New Series Of Retail Solutions

Most retailers seek to achieve real-time analysis of shopper, avoid shortages and overstocks with access to real-time ordering,…

News January 22
#NRF13PODCAST Brad Fick Debbie Hauss direct source TouchPoints TV

TouchPoints TV at #NRF13: Brad Fick, Direct Source

  Brad Fick, President, Direct Source Fick shares insights on in-store mobile strategies. “On the mobile POS front,…

News January 22
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NRF Session: Coca-Cola “Opens Happiness” For Consumers And Retailers

Customer-centricity, key for increasing engagement with retail audiences, was a primary focus during educational sessions and discussion at…

News January 21
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Zebra Technologies Acquires StepOne Systems

Zebra Technologies recently completed the acquisition StepOne Systems, a mobility software company. The terms of the deal have…

News January 18
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