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Mobile “Mind Shift,” Trends And Successes Discussed During Webinar

With 3 billion smartphones in use by the end of 2017, mobile is fast becoming consumers’ primary touch…

News May 29
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CXPA Launches New Certification Program

The Customer Experience Professionals Association (CXPA), an international non-profit organization, announced plans to launch a Certified Customer Experience…

News May 28
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GameQuestDirect.com Cuts Costs By 60% With GoECart

GameQuestDirect.com, a video game eTailer, replaced multiple e-Commerce systems with a single, all-in-one e-Commerce technology platform from GoECart.…

News May 28
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RichContent Curates Web Content In Real Time For Each Site Visitor

As consumers continue to demand more personalized e-Commerce interactions, “retailers need to stand out from the crowd and…

News May 28
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VTech Recovers $63,000 In Revenue With Targeted Email Campaign

Shopping cart abandonment is a top pain point retailers across verticals face daily. In fact, approximately 80% of…

News May 24
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Biltmore House Ties Card-Linked Offers To Long-Term Sales And Loyalty

Many merchants are leveraging card-linked offers to connect with potential and existing customers, boost brand awareness and increase…

News May 23
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SDL Releases Fredhopper 7.5

SDL, a data and analytics solution provider, today launched SDL Fredhopper 7.5, a cloud-based solution that helps retailers…

News May 22
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Forrester Analyst Shares Social Customer Service Best Practices

Quality customer service is the backbone of every successful retail organization. By ensuring customers are satisfied, retailers can…

News May 22
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Rakuten Becomes Majority Shareholder In The Grommet

The Grommet, an online marketplace and product discovery and curation platform, has received another round of funding from…

News May 21
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