Health Products Retailer Invests In Omnichannel Customer Service
More than half (52%) of consumers engage with customer care representatives through three or four different communication channels,…
News August 16More than half (52%) of consumers engage with customer care representatives through three or four different communication channels,…
News August 16Wet Seal is implementing the Demandware Commerce platform to amp up e-Commerce and digital marketing strategies. The Demandware…
News August 15Cutting-edge retailers are incorporating mobile elements into their loyalty programs to better engage with connected consumers. Tapping into…
News August 15As today’s consumers become more hyper-connected, they are turning to social networks more frequently to make buying decisions.…
News August 13Local businesses transacting more than $30,000 in monthly credit card sales can turn processing expenses into marketing investments…
News August 13Best Buy Canada has implemented 360mobile, a new solution from 360pi, to help in-store sales associates better serve…
News August 13Consumers no longer have patience for batch-and-blast marketing campaigns and irrelevant online content, according to new research released…
News August 12Many retailers still are determining how to best provide personalized messages, offers and product recommendations without invading privacy…
News August 9PunchTab, a multichannel loyalty and engagement platform, has released a new loyalty app that will work with marketing…
News August 8