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Bain Capital furniture and bedding retail news brief Retail TouchPoints

Bain Capital Acquires Bob’s Discount Furniture

Bob’s Discount Furniture, a furniture and bedding retailer, has signed a definitive agreement to sell a major stake…

News January 2
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Zendesk Help Center Advances Omnichannel Customer Self-Service

Successful omnichannel retailers provide seamless and consistent brand experiences ― which include customer self-service ― regardless of how…

News December 31
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Golfballs.com Increases Click-Throughs With Service-Focused Ads

For many online shoppers, customer service ratings help determine which retailer will get their business. That is why…

News December 31
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IDC Retail Insights: Marketing, Supply Chain And Big Data On Radar For 2014

Renewed investments in sourcing, marketing and Big Data are among the retail developments forecast for 2014 by IDC…

News December 30
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Murdoch’s Ranch & Home Supply Taps EPiServer For Upscale Online Experience

For companies first venturing into the e-Commerce space, the process may seem a little daunting, particularly if the…

News December 27

DoubleBeam Joins Mobile Payments Race With GoPago Acquisition

DoubleBeam, a provider of mobile payments technology, has acquired GoPago, a mobile commerce solutions provider. With the acquisition,…

News December 26
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UPDATE: Target Focuses On Building Customer Trust Following Data Breach

UPDATE: On Friday, Dec. 27, 2013, Target revealed that encrypted PIN data was removed from its system during…

News December 24
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Walmart Retains Greatest Percentage Of Holiday Shoppers In 2013

America’s Research Group, a consumer research and strategic marketing firm, and Inmar, an e-Commerce solution provider, today released…

News December 24

Sycamore Partners Acquires Jones Group For $1.2 Billion

Sycamore Partners, a private equity firm based in New York, has acquired The Jones Group Inc., a retail…

News December 24
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