Latest In: News

customer journey omnichannel pcms shopper data solution spotlight vision ondemand

PCMS VISION OnDemand App Helps Connect Retail Silos

Although retailers of all sizes and categories recognize the importance of creating a seamless experience across all channels,…

News May 26
contact center customer service Five9 loyalty research recap

87% Of Contact Center Leaders Say Agents Are Highly Stressed

In the retail industry, excellent customer service can help build a loyal consumer base. And store associates, call…

News May 26
brickandmortar conversion rates instore traffic retail performance pulse RetailNext spring season store operations

Sales Down, But Sales Per Shopper Up For Physical Stores

The spring season has been one of mixed emotions for brick-and-mortar retailers. Merchants boosted year-over-year average transaction value…

News May 22
buy button ecommerce Google mCommerce mobile search results Wall Street Journal

Google Set To Launch ‘Buy’ Button For Mobile Search

Google will launch a ‘buy’ button next to products listed on its search result pages, according to a…

News May 22
loyalty program marketing campaign Rite Aid wellness+

Rite Aid Introduces Wellness+ With Plenti Marketing Campaign

Rite Aid has launched an integrated marketing campaign designed to promote its wellness+ with Plenti loyalty program. The…

News May 22
CEO lumber liquidators resigns retail movers and shakers

Lumber Liquidators CEO Resigns Amid Toxic Flooring Allegations

Lumber Liquidators CEO and President Robert Lynch has “unexpectedly” resigned from his position, according to a company statement.…

News May 22
Amazon Jeff Bezos movers and shakers shadow technical advisor

Bezos Selects First Woman To Take On “Shadow” Advisor Role

Amazon CEO Jeff Bezos has named Maria Renz, CEO of Quidsi, as his newest technical advisor — or…

News May 21
expectations financial news net income sales same store sales Urban Outfitters

Urban Outfitters Post Record Sales But Lags Behind Expectations

Urban Outfitters, posted record sales during Q1 2015, but it still fell short of Wall Street expectations for…

News May 21
instore pickup inventory visibility rfid Target

Target To Roll Out RFID In All Stores

Target will roll out RFID-enabled “smart labels” on price tags in an effort to improve inventory accuracy and…

News May 21
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank