How Billabong Moved To The Cloud To Focus On The Customer
Today’s retailers are looking to “get out of IT and focus on the customer journey,” noted Branden Jenkins, General…
News May 26
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Lovesac: The Journey From Singular Channels To Omnichannel
A fast-growing furniture retailer, Lovesac has expanded to 60 stores and an online business in 10 years. To…
News May 26Coach Lays Off Part-Time Employees At Select Canada Stores
Coach is laying off employees who work less than 30 hours per week at several of its locations,…
News May 26
CVS Health Acquires Omnicare For $12.7 Billion
CVS Health has acquired pharmacy services provider Omnicare for approximately $12.7 billion. With this move, CVS will be…
News May 26Bigcommerce Integrates PayPal One Touch Into E-Commerce Platform
Bigcommerce has collaborated with payment processors Braintree and PayPal to offer an end-to-end e-Commerce platform designed to help…
News May 26
WibiData Taps Machine Learning To Personalize Shopping Experiences
Providing the best consumer experience hinges entirely on knowing what the individual shopper desires out of the purchase…
News May 26
PCMS VISION OnDemand App Helps Connect Retail Silos
Although retailers of all sizes and categories recognize the importance of creating a seamless experience across all channels,…
News May 26
87% Of Contact Center Leaders Say Agents Are Highly Stressed
In the retail industry, excellent customer service can help build a loyal consumer base. And store associates, call…
News May 26
Sales Down, But Sales Per Shopper Up For Physical Stores
The spring season has been one of mixed emotions for brick-and-mortar retailers. Merchants boosted year-over-year average transaction value…
News May 22Top Stories
