
Features
Exclusive: Faire Surpasses 100K Members as Indie Retailers Seek Out Value, Variety
It’s no secret that small businesses are under pressure in... Read More
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Features
April 22
How AI is Helping a Brooklyn Thrift Store Amp Up Both Sales and Environmental Impact
Nestled in a back parking lot of the industrial waterfront that lines Brooklyn’s Gowanus Canal…
Features
April 21
Why Gap Turned to Robots for an Unpopular Fulfillment Task — Unloading Boxes
Among the many tough jobs in a distribution center, unloading boxes from a trailer is…
News
April 9
Smells Like Luxury: Neiman Marcus Debuts Fragrance Subscription Alongside Multi-Sensory Perfume Experience
Neiman Marcus is diving nose-first into scent to engage with consumers both online and in…
Resources
April 8
Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?
Customer service has reached its lowest point since 2016. Forrester’s 2024 U.S. CX Index found…









