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Editor’s Note: As 2024 comes to an end, we’re highlighting some of our most-read content of the year.…
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December 27
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Editor’s Note: As 2024 comes to an end, we’re highlighting some of our most-read content of the year.…
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December 26
Clarks digital goods digital twins e.l.f. beauty Featured Forever 21 gaming PacSun Roblox skins Walmart
In its broadest and most straightforward definition, a digital twin is “a virtual replica of a physical object,…
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December 23
customer engagement Featured in-person events in-person experiences livestream sellers livestream shopping poshmark
Brands and retailers are investing more in cultivating community — not just online, but through immersive IRL experiences.…
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December 20
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While many retailers are updating their tech these days, few are 200 years old like Clarks. But a…
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December 18
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2024 is set to go down in history as the year of the AI assistant. Amid all the…
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December 17
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A key aspect of Tractor Supply Company’s brand mission is providing legendary customer service. That means investing in…
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December 16
Featured Holiday ThinkTank (2025) Holiday ThinkTank: Customer Experience (2025) in-store experience loyalty program loyalty strategy Ollie's Bargain Outlet payment payment experience Sunbit
Ollie’s Bargain Outlet is focused on creating value. But even though it’s a discount retailer, it’s thinking not…
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December 13
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In 2020 my beloved local Fairway went under, and for five years the store space has languished, sitting…
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December 11