Digital Strategies Help Neiman Marcus And Home Depot Improve Omnichannel Personalization
Every retailer is seeking to reach the Promised Land of one-to-one customer personalization. Two brands that are leaders…
Features March 7
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Rue La La Eliminates Data Silos To Kickstart Email Personalization
With 16 million members on its emailing list, e-Commerce fashion retailer Rue La La has a lot of…
Features March 6
Supply Chain Integration Tightens Inventory, Boosts Accuracy For Nebraska Furniture Mart
Five years ago, executives at Nebraska Furniture Mart realized that the retailer’s supply chain needed to be a major…
Features March 2
Indochino CEO: How Virtual Inventory Delivers The Benefits Of Online Shopping In-Store
Made-to-measure suit retailer Indochino had quite a successful year in 2016, seeing year-over-year omnichannel sales growth of 54%…
Features March 2
Microsoft Exec Shares 7 Tips For CX Success
Marketers are challenged with delivering an exceptional customer experience (CX). They all know and say that CX is…
Features March 1
Toad & Co., Oregon Duck Store Leverage ERP To Simplify Reporting, Data Analysis
“Unified commerce” appears to be as much of a buzzword as an actual concept in retail. But two…
Features February 27
Holiday Sales Struggles Again Plague Department Stores
Although the NRF reported that overall holiday retail sales increased 4% in 2016, traditional retailers, predictably, did not…
Features February 24
Tapping Community To Connect Digital Strategies
Kelly Stickel launched Remodista to focus on retail disruption. By using Community as a business model, Remodista is…
Features February 22
Moosejaw, Home Depot Among Top Customer Service Leaders
They sell different products but they have one thing in common: excellent customer service. Based on the 20th…
Features February 21Top Stories
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