Macy’s New $584 Million DTC Fulfillment Center to Create Nearly 2,800 Jobs

Macy’s New $584 Million DTC Fulfillment Center Create Nearly Jobs

Macy’s latest element of its growth strategy will be a new $584 million, 1.4 million-square-foot fulfillment center in China Grove, N.C., scheduled for completion in 2024. Once the automated direct-to-consumer fulfillment center is fully operational, the retailer said it will employ approximately 2,800 workers and account for 30% of Macy’s digital supply chain for customers nationwide.

“This state-of-the-art facility is a significant milestone for Macy’s, Inc. as we invest in strengthening our omnichannel ecosystem,” said Dennis Mullahy, Chief Supply Chain Officer for Macy’s Inc. in a statement. “It will support growth of our business as a leading omnichannel retailer. We are delighted to become a member of the China Grove community and look forward to partnering with local and state officials to bring jobs and drive opportunity for local residents.”

The retailer is promoting job opportunities at the site by offering competitive pay, a bilingual work environment, discounts on merchandise, flexible schedules and debt-free education program for part-time and full-time employees.

In addition to building this North Carolina location, Macy’s also is expanding operations from its existing Houston distribution center. A new, approximately 1 million-square-foot distribution center in Tomball, Texas, will serve area stores and satisfy peak-season needs for fulfillment of furniture, bedding and toys.


Macy’s shared the news of its North Carolina facility following its investment in automated technology to support existing distribution centers in Portland, Tenn., and Martinsburg, W.Va. Through this technology, Macy’s plans to increase speed and capacity as its digital business grows.



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