Latest In: Executive Viewpoints

Bazaarvoice coresight research coveo Google Business Sergio Iacobucci U.S. Census Bureau

3 Winning Omnichannel Strategies for Unifying the In-Store and Online Shopping Experiences

Malls have been gathering places for moviegoers, mall walkers and of course shoppers for decades. As consumers turned…

Executive Viewpoints November 6
Fast Company NRF Quest Resource Management Group Ray Hatch

What Retailers Can Learn from Grocers About Sustainability

Retailers can no longer ignore consumers’ demand for improved sustainability initiatives. From consumer lawsuits to national news headlines…

Executive Viewpoints November 3
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Experimentation: The Holy Grail for Personalization, but Challenges Lie Ahead

Today’s online shoppers are looking for ecommerce businesses to connect with them on a personal level. By delivering…

Executive Viewpoints November 2
Ariel Chen Chargeflow Visa

Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will…

Executive Viewpoints November 1
design:retail design:retail News Dick's Sporting Goods HFA Architecture & Engineering James Owens Target

Three Design Tips for Fighting Shrink

Good store designers know to put themselves in their customer’s shoes. Now that American retailers are shuttering stores…

Executive Viewpoints October 31
Alyx Kaczuwka clienteling NRF XY Retail

Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a…

Executive Viewpoints October 31
Lee Jones Worldline Merchant Services

Unlocking Commerce: The Win-Win of Dynamic Currency Conversion

As we navigate the complexities of global commerce, the need for efficient and transparent international transaction methods becomes…

Executive Viewpoints October 30
amfori ESG forced labor Gartner Rejean Provost TradeBeyond World Responsible Accredited Production

Canada’s New Supply Chain Bill Creates Obligations for Retailers

Human rights advocates are applauding Canada’s new supply chain law. Passed this spring after four years of debate,…

Executive Viewpoints October 27
cognitive technology IHL Group Paul Boyle retail insight

Customers are Tired of Empty Shelves, and it’s Time for a Fix

For customers, many aspects of a shopping trip impact whether they view it as a success. From the…

Executive Viewpoints October 26
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