Latest In: Executive Viewpoints

analytics byline cross-sells customer engagement customer service e-receipts in-store experience line-busting mobile pos mobility one step retail solutions personalization up sells

How To Use Technology To Provide A Better Customer Experience

By Scott Kreisberg, One Step Retail Solutions I’ve been in the retail industry for more than 20 years…

Executive Viewpoints September 12
e-commerce fashion retail Fashion Week Nextopia

Fashion E-Commerce Is In Vogue!

Since we’re in the heart of Fashion Week, we thought it would be fun to outline the current…

Executive Viewpoints September 11
data security EMV Heartland Payment Systems payments security SMBs

Small To Mid-Size Businesses: The New Target For Hackers

Before the Target breach, which shook the data security industry to the core, many big companies didn’t see…

Executive Viewpoints September 10
customer engagement in-store strategies sales starbucks store operations trucks

Starbucks Rethinks The Brick-And-Mortar Store

Starbucks recently announced that it will be unveiling new store formats to address the wants and needs of…

Executive Viewpoints September 10
back-to-school engagement euclid marketing sales sales results

Retailers Get Top Marks In Back-To-School Sales

Looks like more consumers were hitting the stores for back-to-school shopping. New results from Euclid’s retail benchmarks report…

Executive Viewpoints September 9
compensation plan omnichannel retail organizational structure RSR Research silos Starmount

Realigning The Retail Organization For A Better Omnichannel Experience

Retailers have not fully reorganized for the omnichannel era. It’s a point that’s underscored in a recent study…

Executive Viewpoints September 8
big data loss prevention retail loss

Big Data: Reshaping Retail Loss Prevention Operations: Turning The Tide On Fraud And Shrink

By David Speights, The Retail Equation Businesses, including retailers, are losing 5% of revenues to fraud every year,…

Executive Viewpoints September 8
bridal retailer byline engagement omnichannel strategy operations

Customer Experience Excellence In An Omnichannel World

By Greg Sherry, Verint Systems The rewards for organizations that succeed at providing omnichannel customer experience excellence are…

Executive Viewpoints September 5
analytics big data Business Intelligence data security IT spending pos predictive analytics silos Supply chain transactional data
Dolphin head shot

Capitalizing On Retail Big Data

Increasingly, retailers are collecting large volumes of transaction data at the point of sale. This data makes pinpointing…

Executive Viewpoints September 4
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank