The ecommerce industry is undoubtedly booming in the United States despite predictions that economic uncertainty would hinder consumer…
Executive Viewpoints January 9
Robots and automated technology are becoming a typical feature in the retail industry, with robots streamlining operations, reducing…
Executive Viewpoints January 8
According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience…
Executive Viewpoints January 8
With the holiday season out of the way, next to come is a wave of returns that will…
Executive Viewpoints January 7
The re-emergence of tariffs on the global trade horizon has once again thrust the retail industry into uncertainty.…
Executive Viewpoints January 6
When dealing with digital cart abandonment, retailers must focus on what they can control — and that’s delivering…
Executive Viewpoints January 3
Temu just became the second most visited ecommerce site, bumping incumbent Ebay to #3 after years of no…
Executive Viewpoints January 2
Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer. According to PwC,…
Executive Viewpoints January 1
Welcome to the world of retail returns, an expensive, cumbersome – yet essential – part of the industry.…
Executive Viewpoints December 31
