Improving In-Store Shopping Experiences At Big-Box Retailers
By Patrick Giusti, Point Inside Department stores across the country are focusing on technology investments to improve in-store…
Executive Viewpoints March 10
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ALDO VP Says ‘Omnichannel’ Thinking Must Go Away
By Glenn Taylor, Senior Editor As a Millennial, I certainly get very curious whenever I hear about retailers’…
Executive Viewpoints March 9Is Walmart Taking The Right Steps To Compete With Amazon?
With recent e-Commerce acquisitions including Jet.com, Moosejaw and ShoeBuy, Walmart has shown that it means serious business in…
Executive Viewpoints March 8
Lessons Learned From The 2016 Holiday Shopping Season
Despite some reports of a less-than-stellar return, the 2016 holiday shopping season amassed record-breaking sales for the retail…
Executive Viewpoints March 7
Surprising Customer Service Lessons From 2016
2016 was a strong year for retail thanks to low unemployment, reduced interest rates and increased consumer confidence…
Executive Viewpoints March 7
POS Transaction Speed Optimization: 4 Ways to Go Beyond “Faster EMV”
It has been more than a year since the October 2015 fraud liability shift date and the EMV…
Executive Viewpoints March 7Clark Kent And The Connected Shopper
By Gary Schwartz, Impact Mobile At some point in your youth, you surely had imagined a day you…
Executive Viewpoints March 6There’s An Internet-Connected Toy In Your Home, Now What?
By Zach Lanier, Cylance Every holiday season, we hear about countless retailers that are at high risk for…
Executive Viewpoints March 3Personas Vs. Personalization: Should Both Be Part Of Marketers’ Toolkits?
Marketers have long relied on personas to segment their customer base into manageable groups. But with consumers demanding…
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