Latest In: Executive Viewpoints

beacon technology confirmit customer experience Miguel Ramos

Beacon Technology: Shining A Light On Customer Experience

By Miguel Ramos, Confirmit Retailers are facing increasing pressure to create a compelling and interactive shopping experience. The…

Executive Viewpoints November 10
customer acquisition editor Q&A mobile mobile apps mobile shopping

How Much Should Retailers Invest In Mobile App Acquisitions?

With the continued growth of mobile shopping, more retailers are building out mobile apps to satisfy consumer expectations.…

Executive Viewpoints November 8
adam blair customer service editor's perspective

When Good Customer Service Comes Down To One Simple Question

By Adam Blair, Executive Editor “Did you find everything you’re looking for?” One of the two suburban supermarkets…

Executive Viewpoints November 7
dave campbell logmein

Take A Fresh Look At Customer Experience To Drive Success In 2018

It’s been a tough year for retail, with more than 20 well-known brands filing for bankruptcy. With 2018…

Executive Viewpoints November 7
cardinalcommerce tim sherwin

Payment Authentication And IoT Devices: Do Merchants Need To Prepare For Fraud Through Refrigerators?

Perhaps the greatest revolution in shopping was the rise of e-Commerce. No longer were people required to physically…

Executive Viewpoints November 7
optimove pini yakuel

How Automation Can Humanize E-Commerce

Your overarching goal as a retail marketer is simple: build high-value, long-lasting relationships with your customers. Getting there…

Executive Viewpoints November 7
Amazon blue ridge enemies with benefits Greg White partner with Amazon

Amazon & You…Enemies With Benefits

By Greg White, Blue Ridge Commerce Has Changed…Changed For Good…And Changed For The Better In the days of…

Executive Viewpoints November 6
gravity sketch HP Kimberly Cooper spatialand virtual reality vr

How VR Is Shaping The Future Of Product Design And Consumer Experiences

By Kimberly Cooper, Spatialand It’s no secret that over the past few years virtual reality (VR) has become…

Executive Viewpoints November 3
digital signage editor's perspective Glenn Taylor human-to-human contact in-store signage Tusk

Digital Signage, Mobile Integration Enhance The Tusk Store Experience

By Glenn Taylor, Senior Editor On Nov. 1, I had the opportunity to travel to the Tusk store…

Executive Viewpoints November 3
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