Is The Amazon ‘Returns Ban’ Protective Or Self-Destructive?
Amazon is banning customers from buying merchandise on its site who return too many items, according to The…
Executive Viewpoints May 30
Latest In: Executive Viewpoints
The Future Of Voice Shopping And Experience
How do we shop? We no longer just “go to the store”. We can buy on our computers,…
Executive Viewpoints May 30
Three Common Retail Innovation Mistakes Brands Make And How To Avoid Them
Magic mirrors, virtual rails, digital fitting rooms, even brainwave readers — these are just a few examples of…
Executive Viewpoints May 29
Online Journey Hijacking: The Phenomenon Costing Retailers Hundreds Of Millions Of Dollars
Leading up to the holiday season, retailers spend significant time and resources optimizing their customers’ online shopping experience.…
Executive Viewpoints May 24Has Starbucks Taken The Right Approach To Battling Bias?
In the wake of the controversial arrests of two black men waiting for a friend within a Philadelphia…
Executive Viewpoints May 23
Sometimes It Is About Looks — Implementing Visual Merchandising In Your Online Store
Most shoppers are visual deciders, and they react best when they can see what they are about to…
Executive Viewpoints May 23
Wayfair Is Not Amazon-Proof And Has A Huge Challenge In 2018
Over the last 10 years, Amazon has become the dominant platform that sells products to customers. There are…
Executive Viewpoints May 22The Path To Purchase Is About Location As Much As Journey
By Gil Larsen, Blis More than 5,000 stores closed their doors in 2017, and this year looks set…
Executive Viewpoints May 21
How To Elevate The In-Store Customer Experience In The Me-Commerce Era
In the age of e-Commerce, most consumers are used to the notion of instant gratification. With the growing…
Executive Viewpoints May 21Top Stories
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