Latest In: Executive Viewpoints

Salesforce salesforce commerce cloud salesforce community cloud

Many Paths To E-Commerce Success — Which One Is Right For Your Company?

This holiday season, more than half of commerce orders were made on mobile, up from 41% in 2017.…

Executive Viewpoints January 11
ideation redpepper retail innovation Tim McMullen

It’s Time To Stop Talking Retail Innovation, And Start Doing It

By Tim McMullen, redpepper “Nike Pushing Retail Innovation” “Sephora’s innovation ‘gathering speed’ at LVMH” “Will These Trends Shape…

Executive Viewpoints January 11
charm chip bell compelling Executive ViewPoints loyalty sincerity southern hospitality
0aaaChip Bell2

The Renaissance Of Southern Hospitality

Southern hospitality is more than folks who say “sir” and “ma’am” to everyone and remember to ask, “How’s…

Executive Viewpoints January 11
antony edwards automation eggplant Executive ViewPoints robotic process automation robotics
0aaaAntony Edwards Eggplant

Robotic Process Automation Gives Retailers A Competitive Advantage

The intelligent automation market is set to explode, according to KPMG. Enterprise investment will soar from $12.4 billion…

Executive Viewpoints January 10
alex chang gen z julie smith Millennials point b

Understanding Generational Differences: Why More Data Should Mean More Value For Customers

You have likely heard a lot about Millennials — roughly 80 million Americans ages 23 to 41 —…

Executive Viewpoints January 9
analytics customer engagement customer-centered editor Q&A inventory data omnichannel Omnichannel Survey

Top Omnichannel Survey Takeaways: RTP Editors Weigh In

The term “omnichannel” gets thrown around a lot — some might say too much — by retailers and…

Executive Viewpoints January 9
conversions customer acquisition emarsys Executive ViewPoints lindsay tjepkema
0aaaLindsay Tjepkema Emarsys

6 Tactics To Boost Conversions Among Unknown Audiences

One common denominator sits at the core of every successful, profitable, and self-sustaining marketing strategy: acquiring new customers.…

Executive Viewpoints January 8
inventory optimization MetaPack Michael Manlapas ship-from-store shipping costs

Ship-From-Store – How It Can Be A Key Competitive Advantage For Physical Retailers

By Michael Manlapas, MetaPack Retailers and brands are important to consumers, and physical stores help to reinforce the…

Executive Viewpoints January 7
ed king Executive ViewPoints highstreet innovation strategies retail experience innovation funnel
0aaaEd King HighStreet

Your 2019 Retail Innovation Playbook

Today more than ever, people seek out meaningful, shareable experiences in their daily lives. We see evidence of…

Executive Viewpoints January 7
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank