Serving Retail Consumers In An Age Of Digital Transformation
By Bryan Gray, Alorica As the retail industry transitions to a digitally-driven customer experience, companies are faced with…
Executive Viewpoints March 25
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Protectionism Won’t Save Retail — But Technology Might
It is a well lamented fact that the brick-and-mortar retail industry faces a crisis. The fundamentals in big,…
Executive Viewpoints March 22Five Breakthrough Data-Driven Strategies To Win Retail Customers For Life
By Deesean Wilson, DXC Technology Digital technology has had a profound effect on the retail industry, an effect…
Executive Viewpoints March 21
Keeping Carts Full Requires More Than Digital Deals
As 2019 continues, some of the biggest shopping days are ahead of us again: Black Friday, Cyber Monday…
Executive Viewpoints March 21Can Retailers Hold Their Own In The Battle Of DTC Vs. Private Label?
Direct-to-consumer (DTC) brands such as Dollar Shave Club, Casper and Glossier have taken retail by storm in recent…
Executive Viewpoints March 20
Identity Theft Can Even Make Shopping Stressful
As online and mobile shopping continues to gain in popularity, identity thieves have more opportunities than ever to…
Executive Viewpoints March 20
Are You Liable For Your Customers’ Sales Taxes?
Tax laws, particularly those regulating e-Commerce and sales tax, have suddenly become a lot more complicated. Last year’s…
Executive Viewpoints March 19
Designing Chatbots That Evolve With Your Business
Chatbots are an essential element of today’s shopping experience. When a sneakerhead is on the hunt for a…
Executive Viewpoints March 18Brand Value: Measuring The Long-Term ROI Of Different Advertising Channels
By Michael Cross, Brightblue Consulting Consider it’s the late 1980s. Marketing analysts in the U.S. are completing work…
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