Latest In: Executive Viewpoints

audiences contextual targeting Erin Gilbrech Executive ViewPoints Inmar

The Case For Contextual Targeting

As the future of on-platform demographic targeting grows increasingly uncertain, advertisers are actively looking for better ways to…

Executive Viewpoints February 10
brand building crowdspring Ross Kimbarovsky

How To Get A Competitive Advantage In Your New Retail Business

Despite the rapid growth of e-Commerce ($740 billion projected in 2023 in the U.S. alone), traditional retail continues…

Executive Viewpoints February 10
customer service Laurie Simpter pier 1 training

5 Tips To Deliver World-Class Customer Service

The customer service journey isn’t universal. According to recent research from Oracle CX and CX Pioneer Jeanne Bliss,…

Executive Viewpoints February 7
bopis Epson america Executive ViewPoints inventory visibility Mauricio Chacon

5 Vital Tips For Winning At BOPIS

Over the past several years, many brick-and-mortar retailers have seen online-only retailers lure their customers away with always-open…

Executive Viewpoints February 7
Brian Czarny Factual instagram mobile data social commerce

How Instagram Creates New Tourist Hot Spots And Retail Opportunities

Old Navy is opening 800 new stores over the next decade and says it will focus on staying…

Executive Viewpoints February 6
Google Jeep Storytelling Super Bowl Super Bowl ads TV advertising Walmart

Standout Super Bowl Ads Tap Humor And Empathy To Pack A Powerful Punch

5 Storytelling Lessons From A Diverse Range Of Brands

Editor's Perspective February 5
ACI Worldwide Chris Andrews Executive ViewPoints payments

Retail Reinvented: Making The Most Out Of Payments

The role of payments in the retail industry has shifted dramatically in recent years. What used to be…

Executive Viewpoints February 5
customer experience digital transformation mike callender transformational cx

Survive And Advance: The Three Critical Components Of Transformational CX

The digital transformation has raised the stakes for today’s companies, as a perpetual state of technology shifts requires…

Executive Viewpoints February 4
codebroker dan slavin mobile mobile engagement

4 Best Practices For Better Mobile Engagement

Retailers already know that mobile marketing offers a range of channels — email, text, app —that should appeal…

Executive Viewpoints February 3
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank