From Disgruntled To Loyal: Building Trust In Spite Of Negative Reviews
It happens. Despite your brand’s best efforts to delight customers or provide consistent product quality, every now and…
Executive Viewpoints February 27
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SMS Campaigns: More Upside Despite Challenges
In the often confounding and confusing landscape of cannabis marketing, there is one bright spot: text message marketing.…
Executive Viewpoints February 26
CCPA And Data Collection: What Retailers Need To Know
As people around the world were ringing in the new year, the California Consumer Privacy Act (CCPA) went…
Executive Viewpoints February 25
Sharing Data Across Your Business Could Be The Key To Driving ‘Fit For Purpose’ CX In 2020
Dealing with customers is harder than ever, but more profitable than ever. Customers want omnichannel service and can…
Executive Viewpoints February 24
Empowering Retail Managers To Drive Greater Customer Engagement With DataOps
As retailers constantly adjust to shifting customer preferences, data becomes a crucial tie between the brick-and-mortar and online…
Executive Viewpoints February 24
Augmenting The Retail Workforce And Building Solutions For Them
We’ve read the dire headlines about the changing work landscape, claiming that automation and AI are threatening millions…
Executive Viewpoints February 21
The Future Of Retail Is As Simple As I.D.E.C.
No one would deny that the face of retail is changing due to the forces of e-Commerce. What…
Executive Viewpoints February 21
For Direct-To-Consumer Subscription Programs, Personalization Is Paramount
Economies of scale have enabled e-commerce giant Amazon to dominate the replenishment market with its Subscribe and Save…
Executive Viewpoints February 20
A World-Class Supply Chain Doesn’t Have To Be Out Of Reach. Here’s How To Make It Happen.
We’ve seen it time and time again ― shoppers venting on social media due to late deliveries, fulfillment…
Executive Viewpoints February 19Top Stories
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