How Security Cameras Can Be Adapted to Create Checkout-Free Store Experiences
Visit a major retail store recently? Chances are you noticed some changes at the checkout line. There were…
Executive Viewpoints September 8
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Your Grocery Store is Going Robotic, but Not Where You Think
In previous years, much of the activity around grocery stores and robotics involved front-of-store processes, where autonomous mobile…
Executive Viewpoints September 7
How Hiring Gig Workers Improves Employee and Customer Experience
Although much of the normal face-to-face interaction in retail locations was on a hiatus this past year, Americans…
Executive Viewpoints September 6
A Post-Pandemic World Requires Digital Innovation
While technology’s role in retail has been apparent for some time, the current post-pandemic ecommerce environment demands that…
Executive Viewpoints September 6
Connecting CX and Marketing: How to Create Customer-Centric Experiences That Deliver Business Results
In every organization, marketing plays an important role in defining, socializing and managing the customer experience (CX). However,…
Executive Viewpoints September 3
The Future of Stores through Cloud-Native Solutions
Retailers are fiercely fighting a new battle: the demand for the digital-first brick-and-mortar store. Faced with the growing…
Executive Viewpoints September 3
Seize the New Retail Moment: 5 Reasons to Attend #RSP21
Change has always been a constant in retail, but the pace and severity of that change has heightened…
Executive Viewpoints September 2
Smart Contactless Lockers are Helping Retailers’ Order Fulfillment Efforts
Smart lockers are the future of package delivery and package pickup for retailers. To understand why, we have…
Executive Viewpoints September 2
The True Cost of IT Downtime in Today’s Retail Reality, and Ways to Mitigate it
As COVID-19 restrictions continue to ease and more than half of Americans are now fully vaccinated, customers are…
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