How Your Brand Can Reward Holiday Shopping Procrastinators
It’s become known as Panic Saturday. You know the one, that final Saturday before Christmas when all the…
Executive Viewpoints December 8
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Product Experience: The Art of Giving Customers What They Need to Know
Both individual consumers and business buyers have become sophisticated about their online shopping expectations, and a good customer…
Executive Viewpoints December 7
Why Ecommerce Retailers Need an Open Relationship with Their Shippers this Holiday Season
Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. The performance…
Executive Viewpoints December 6
The Verbal Contract: How Conversational Intelligence Transforms Dispute Resolution for Retailers
Dispute resolution is always an important aspect of any customer relationship and there’s a good chance that many…
Executive Viewpoints December 6
Developing the Optimal Lifecycle for Successful Promotions
The e-commerce space is becoming increasingly competitive as brands and retailers recognize the importance of an omnichannel commerce…
Executive Viewpoints December 3
4 Retail Security Blind Spots to Consider This Holiday Season
Retailers are currently in the midst of a tumultuous holiday season. While sales are expected to rebound from…
Executive Viewpoints December 3
Designing a More Inclusive Retail Experience
Since the start of the pandemic, the prevalence ofanxiety, stress, depression and PTSD amongst all age groups has…
Executive Viewpoints December 2
Bots are Threatening Ecommerce Sites — Here’s How to Protect Against Them
Ecommerce sales are projected to reach $908.73 billion this year as pandemic conditions favor online interactions. Many businesses…
Executive Viewpoints December 2
2022 Predictions: Shipping Experience Will be the Key to Retail and Ecommerce Success
The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us…
Executive Viewpoints December 1Top Stories
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