Walmart is expanding its medtail presence with the opening of five Walmart Health centers in North and Central Florida, beginning with one in Jacksonville. The remaining locations will open in the Jacksonville, Orlando and Tampa areas over the coming months, each adjacent to a Walmart Supercenter.
The Walmart Health locations provide a range of medical services including primary care, labs, X-ray and EKG, behavioral health and counseling, dental, optical and hearing. The facilities are staffed by medical professionals including physicians, nurse practitioners, dentists, behavioral health providers and optometrists, and visitors can be assisted throughout their journey by onsite Walmart Care Hosts and Community Health Workers who are on hand to educate them about the available resources.
All Florida Walmart Health centers will utilize Epic health technology, a medical health record system that enhances communication among patients, health care professionals, insurance carriers and other stakeholders. The unified system uses a patient portal to grant everyone easy access to the medical information they need.
“Two years after the launch of Walmart Health, we continue evolving and growing to make health care even more accessible to the communities we serve,” said David Carmouche, SVP of Omnichannel Care Offerings at Walmart in a statement. “With only one primary care doctor per 1,380 Florida residents, these Walmart Health centers will help address the demand for care in three major cities in the Sunshine State, delivering quality health care at the right time in the right setting, right next to where many Floridians get their groceries. We are part of these communities, and we are excited to bring more options for in-person and telehealth care services to our neighbors.”
The first Walmart Health center opened in Dallas, Ga. in September 2019 and has since been followed by several more. The concept builds on the pharmaceutical options available at thousands of Walmart Supercenters by giving the retailer a stronger foothold in general healthcare. Walmart also entered the health insurance market in 2020 with Walmart Insurance Services, a program that helps customers find the right Medicare plan for them.
Other retailers also are expanding their own primary medical care offerings. Most recently, Walgreens has been building out its VillageMD and Health Corner facilities. Each concept has a smaller footprint than a Walmart Health location and focuses on services like preventative care and assistance with managing chronic conditions through omnichannel offerings.