Latest In: Personalization

Crate & Barrel
Crate & Barrel store

Crate & Barrel Plans to Double Tech Team Size, Boost Use of AI

Crate & Barrel Holdings (CBH) will embark on a multi-year digital transformation that will leverage significant investments in…

News September 6

Arity PMP Helps Customize Ads Based on Consumer Driving Behaviors

As privacy regulations ramp up, brands and retailers are looking for ways to personalize marketing efforts without relying…

News August 31
Catherine Iger Experient Group Forbes zero-party data

10 Key Tips for Scaling Personalization in Retail

Fast-moving innovation is a tricky thing. What was a surprise-and-delight experience for customers two years ago is now…

Executive Viewpoints August 29
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Verizon employee with tablet

How Verizon Personalizes CX, from Engagement to Post Purchase

Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that…

Features August 29
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Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season

U.S. ecommerce sales this holiday season are forecasted to reach $273 billion, a 1% year-over-year growth rate, according…

Features August 28
Benoit Vatere Mammoth Target Walmart

The End of D2C as we Know it: Enter Direct-to-Retail

Every few decades, retail brands discover a new way to connect with consumers. The early 2000s saw the…

Executive Viewpoints August 25
Hugo Boss Ken Yahns Nike Statista Zoovu

Preparing for a Very Generative AI Holiday Shopping Season

As retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative…

Executive Viewpoints August 24
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Nike NY flagship

Retail’s Future is Phygital

The retail landscape has dramatically changed over the last few years, and one emerging trend appears to be…

Executive Viewpoints August 23
Etsy
Etsy registry page

Etsy Adds Baby Registry to Gifting Options

Not even nine months after introducing its wedding registry in May 2023, Etsy has delivered a new baby…

News August 21
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