How to Tap into your ‘Movable Middle’ Shoppers Before your Competitors Do
As consumer shopping behaviors become more fragmented in 2025, the path to purchase is no longer linear and…
Executive Viewpoints April 14
Latest In: Personalization
Best Buy Launches Creator-Curated Shoppable Storefronts
Best Buy has introduced Best Buy Creator, giving influencers large and small the ability to create personalized, curated…
News April 8
AI Can Reset Your CX Strategy, but You Need to Learn Some New Ground Rules First
Be honest — exactly how does your organization plan to strategically leverage artificial intelligence? The technology has captured…
Executive Viewpoints April 8
UPDATE: Klarna Delays IPO as Tariffs Roil Global Economy
[Update as of April 7, 2025] Klarna has halted its planned IPO, the Wall Street Journal has reported,…
News April 7
AI in CX Innovation and Journey Management: Key Insights for Retail Business Leaders
Retail business leaders are entering 2025 under mounting pressure to solve complex challenges while driving results. Data overload,…
Executive Viewpoints April 4
Grocery’s Future: Retail Media Integration Across In-Store and Online Channels
The retail media boom has been booming, and no sector is as exciting as grocery. Filling a grocery…
Executive Viewpoints April 1
Hy-Vee RMN Deploys Carrot Ads Solution; Instacart Extends Ad Placements to Smart Carts
The 570-store Midwestern supermarket retailer Hy-Vee will expand its partnership with Instacart by adopting the platform’s Carrot Ads…
News March 25
Pinterest Plans Coachella Pop-Up, Forecasts Festival Season Fashion Trends
Pinterest is marking the second year of its partnership with the Coachella Valley Music and Arts Festival with…
News March 25
Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI
These days it seems everyone is an “AI company” — whether the goal is boosting SEO or sales…
Features March 20Featured
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