Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Starbucks CEO Steps Down Less Than Two Years Later
After less than two years at his post, Laxman Narasimhan is stepping down as CEO of Starbucks. Brian Niccol, who currently serves as Chairman and CEO of Chipotle, will take…
News August 13
Navigating AI Adoption: Why the Co-Pilot Approach is the Most Successful
Co-pilots are essential on a commercial aircraft: they’re there to assist the captain in operating the aircraft, monitor instruments and systems, communicate with air traffic control and generally divide the…
Executive Viewpoints August 13
Trove Acquires Recurate to Bolster Recommerce Offering for Brands
Trove, a key player in the branded resale and customer trade-in space, has acquired full-service resale platform Recurate to solidify its position in the evolving and ever-expanding recommerce market. Financial…
News August 13
Princess Polly Continues U.S. Push with Four New Stores
Princess Polly, the Australian fashion brand, is opening four new stores on both U.S. coasts. According to Co-CEO Eirin Bryett, U.S. customers have “fully embraced” the brand’s first store in…
News August 13
Primark Takes Multi-Pronged Approach to Sustainability, from Supply Chain to Customer Education
Primark has been making significant progress toward ambitious sustainability goals — including cutting its greenhouse gas emissions in half by 2030 — and the apparel retailer has the receipts to…
Features August 13
A Financial Tale of Two Former DTC Darlings: Allbirds and Warby Parker
The direct-to-consumer (DTC) brand landscape continues to evolve, with the gap between winners and losers widening. The earnings results for Allbirds and Warby Parker paint an especially strong picture, considering…
News August 12
EBay Prioritizes Search with New UX Updates
Ebay has redesigned its search experience to make it more intuitive and “visually rich.” Featuring larger, high-resolution images, streamlined navigation and a more modern layout, the new user experience (UX)…
News August 12
The Cost of Inaccessibility: Businesses Lose More Than $6.9 Billion Annually
If you think it is costly to design accessible and inclusive websites, just think about how much inaccessibility will cost your business. Web accessibility is not only an ethical choice.…
Executive Viewpoints August 12
Connecting with Context: Why Reddit is a Secret Commerce Powerhouse
Featuring: Bob Ferdman, Retail Industry Lead, Reddit | Amanda Morris, Director of Media, The Home Depot | Grace Weselak, Paid Social Director at PMG Advertising Agency | Brianna Hernandez, Senior…
Podcasts August 12
