Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Delivering The Best This Holiday Season
By Fatima Lora, Assistant Editor Retailers are geared up for this week, ready to embrace holiday shoppers looking for good buys at the right price. Last week, Barnes and Noble…
Executive Viewpoints November 2740% Of Consumers Are Disappointed With Associate Knowledge, Expertise
Many shoppers still consider sales associates to be reliable sources throughout the browsing and purchase consideration process. But is the average store employee providing shoppers with the information they need…
News November 26Ugam Delivers Holiday Pricing Insights Via Interactive Dashboards
Ugam, a retail analytics solutions provider, is providing access to free holiday category intelligence through the company’s interactive dashboards. Data will be available from Nov. 20 to Jan. 8. The…
News November 26Toys “R” Us Personalizes Black Friday Videos Using Eyeview
Toys “R” Us is tapping a new application from video advertising solution provider Eyeview to help drive traffic to stores on Black Friday. Named the “Black Friday Booster,” the new…
News November 26The Year Of The Instagram Strategy
Over the past year, we’ve covered Instagram quite a bit. From case studies, to best practice articles, to features, we have focused on providing educational and thought leadership content to…
Executive Viewpoints November 26IT Investments Help SMBs Compete With Larger Competitors
This is Part 1 of the Retail TouchPoints SMB Report. Part 2 will be featured in the December 3 newsletter. Smart SMB retailers are investing in IT solutions to…
Features November 25Retail Customer Experience Trends Update
Customer experiences are the backbone of successful retail. Today’s consumers are hungry for experiences that rise above the noise of the marketplace and improve their relationships with the brands that…
Executive Viewpoints November 25U.S. ‘Switching Economy’ Leaves $5.9 Trillion Up For Grabs
Businesses are failing to improve customer experiences to drive satisfaction and long-term brand loyalty, according to Accenture in a recent report that describes today’s consumer era as the “Switching Economy.”…
Features November 25Appsee Helps Developers And Publishers Improve App User Experience
Successful solutions are based on a thorough understanding of end users’ needs and how the product or service will be utilized to best fulfill those needs. Appsee (formerly UserVOD) is…
News November 25
